Assistant Store Manager, Operations
AMOREPACIFIC · Los Angeles, CA · 1 mo ago
HybridManagementFull-time
Location: Must be based in Central LASchedule/Hours: 5 days a week, 40 hour work week. Must be able to work weekends with 2 days offJob SummaryWe are seeking a reliable and motivated assistant manager to join our team at The Grove. As the assistant manager, you will act as a leader on the sales floor, assist with opening and closing procedures, and help drive sales through product knowledge and service excellence, and act as the store manager in their absence. The assistant manager works to drive the business of the store, ensure excellent customer engagement, and coach and develop the store team. Location: Central LAPrincipal AccountabilitiesOpen and close the store in accordance with company proceduresLead by example in delivering outstanding customer service and skincare consultationsBuild authentic relationships with customers and recommend products tailored to their needsSupport the Store Manager with daily operations and team supervisionDrive sales performance by meeting and exceeding individual and store goalsMaintain visual merchandising standards and ensure the store is clean, organized, and stockedAssist with inventory management, restocking, and product launchesAddress customer concerns professionally and escalate issues when necessary Key Experience And Skills(Qualification level, experience, skill sets and personal attributes required for the job)3+ years of retail experience, preferably in beauty or skincareStrong understanding of skincare products and routines (or willingness to learn quickly)Proven ability to deliver excellent customer service and build client relationshipsLeadership skills with the ability to motivate and guide team membersReliable, punctual, and detail-orientedFlexible availability, including evenings, weekends, and holidays Personal AttributesExperience with skincare consultations or esthetics backgroundFamiliarity with POS systems and retail operationsInterest in developing a team and coaching for successPassion for beauty, wellness, and self-care AMOREPACIFIC, US, INC is an equal opportunity and Affirmative Action employer. We actively seek to maintain a diverse work force, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status.