Jobs · Sales · North Carolina

Assistant Store Manager - OMEGA - Southpark Mall

REEDS Jewelers · Charlotte, NC · 2 mo ago
On-siteSalesFull-time

About the role

This boutique is exclusively operated by REEDS Jewelers, offering a curated selection of fashionable diamond jewelry and OMEGA timepieces. This is an opportunity to lead a store dedicated to a legacy of precision, innovation, and global prestige in luxury timepieces and fine jewelry.

Responsibilities

  • Partner with the Store Manager to drive store performance, supporting sales goals, KPIs, and profitability
  • Analyze sales trends to identify daily and weekly opportunities for growth
  • Serve as a brand ambassador, leading by example on the sales floor
  • Support effective merchandising, inventory management, and promotional execution
  • Help foster a client-first culture centered on luxury service and elevated experiences
  • Support an appointment-driven business model and assist in hosting client appointments
  • Participate in personalized client outreach and clienteling efforts to build long-term relationships
  • Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty
  • Collaborate with corporate teams on local marketing and community initiatives
  • Support and enable the recruitment, onboarding, and ongoing development of store associates
  • Coach and motivate team members to achieve personal and store sales goals
  • Provide daily feedback, recognition, and developmental support to foster a high-performance team culture
  • Help ensure all associates complete product knowledge, selling skills, and client service training
  • Support accurate inventory management, shrink control, and proper POS system use
  • Affirm the boutique maintains brand visual standards and exceptional presentation
  • Aid in payroll, scheduling, and operational tasks in alignment with business needs
  • Execute all store operations with attention to detail, efficiency, and excellence

Requirements

  • 3+ years of experience in luxury retail, timepieces, or jewelry
  • Proven ability to exceed sales goals while building brand loyalty
  • Strong leadership presence with coaching, conflict resolution, and team-building skills
  • Proficient in POS systems, Microsoft Office, and digital communication tools
  • Availability to work a flexible schedule including evenings, weekends, and holidays
  • High School Diploma or equivalent
  • Ability to stand long durations of time and carry up to 30 lbs.

Qualifications

  • High School Diploma or equivalent
  • Legal authorization to work in the U.S.

Skills

  • Leadership
  • Customer Service
  • Merchandising
  • Inventory Management
  • Event Planning
  • Team Building
  • Product Knowledge
  • Selling Skills

Benefits

  • Comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth
  • Drug-free workplace

Pay

TBD

Schedule

TBD

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