Assistant Store Manager - OMEGA - Southpark Mall
REEDS Jewelers · Charlotte, NC · 2 mo ago
On-siteSalesFull-time
About the role
This boutique is exclusively operated by REEDS Jewelers, offering a curated selection of fashionable diamond jewelry and OMEGA timepieces. This is an opportunity to lead a store dedicated to a legacy of precision, innovation, and global prestige in luxury timepieces and fine jewelry.
Responsibilities
- Partner with the Store Manager to drive store performance, supporting sales goals, KPIs, and profitability
- Analyze sales trends to identify daily and weekly opportunities for growth
- Serve as a brand ambassador, leading by example on the sales floor
- Support effective merchandising, inventory management, and promotional execution
- Help foster a client-first culture centered on luxury service and elevated experiences
- Support an appointment-driven business model and assist in hosting client appointments
- Participate in personalized client outreach and clienteling efforts to build long-term relationships
- Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty
- Collaborate with corporate teams on local marketing and community initiatives
- Support and enable the recruitment, onboarding, and ongoing development of store associates
- Coach and motivate team members to achieve personal and store sales goals
- Provide daily feedback, recognition, and developmental support to foster a high-performance team culture
- Help ensure all associates complete product knowledge, selling skills, and client service training
- Support accurate inventory management, shrink control, and proper POS system use
- Affirm the boutique maintains brand visual standards and exceptional presentation
- Aid in payroll, scheduling, and operational tasks in alignment with business needs
- Execute all store operations with attention to detail, efficiency, and excellence
Requirements
- 3+ years of experience in luxury retail, timepieces, or jewelry
- Proven ability to exceed sales goals while building brand loyalty
- Strong leadership presence with coaching, conflict resolution, and team-building skills
- Proficient in POS systems, Microsoft Office, and digital communication tools
- Availability to work a flexible schedule including evenings, weekends, and holidays
- High School Diploma or equivalent
- Ability to stand long durations of time and carry up to 30 lbs.
Qualifications
- High School Diploma or equivalent
- Legal authorization to work in the U.S.
Skills
- Leadership
- Customer Service
- Merchandising
- Inventory Management
- Event Planning
- Team Building
- Product Knowledge
- Selling Skills
Benefits
- Comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth
- Drug-free workplace
Pay
TBD
Schedule
TBD