Assistant Store Manager New SmartStop on Austin Bluffs

About Us

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in Ladera Ranch, CA, we own, operate, or manage 460+ properties across 35 U.S. states, Washington D.C., and four provinces in Canada, with over 35 million rentable square feet of storage space. Our 1,000+ team members deliver an award-winning customer experience, earning Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the Reputation 800 Award (2023). Our workplace culture has also been recognized as a Top Workplace in Orange County for two years running.

About the Role

This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants. No night shifts.

Responsibilities

• Rent storage units
• Prepare rental agreements
• Handle monetary transactions and banking activities
• Clean vacated units and maintain general property cleanliness
• Promote and sell self-storage solutions to potential customers
• Perform light maintenance
• Maintain a working knowledge of all products and services
• Uphold general curb appeal
• Other duties as assigned by the Company

Must have reliable transportation, a valid Driver’s License, and current auto insurance. The position requires a background check.

Requirements

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Excellent communication skills
• Ability to work independently and as a team
• Adapts to and embraces change
• A positive attitude

Schedule

Mon - Fri: 9:30am to 6:00pm
Sat: 9:00am - 4:00pm
Sun: 10:00am - 2:00pm

Pay

Starting at $19.00-$20.00/hour + bonus

Benefits

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program
• Discounts on health & fitness, legal, entertainment, computers & electronics

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.