Assistant Store Manager - Madison Ave

Description Who We Are At Rhone, we cultivate a work culture that is empowering and rooted in our core values. We are gritty, approaching challenges with resilience and determination. We are responsible, holding ourselves accountable to each other and the work we do. We strive for excellence, pushing boundaries to deliver our best every day. We remain authentic, embracing honesty, humility, and individuality. And above all, we are team centered, knowing that true success comes from collaboration and shared purpose. About The Role As a member of Store Leadership, the Assistant Store Manager (ASM) will lead and coach the store team ensuring that every customer has a positive and comfortable experience. They will support the Store Manager in achieving store metrics and deliverables. The ASM will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Excellent, Authentic, and Team Centered). They should have a passion for fitness and living a healthy lifestyle. What You’ll Do Support the recruitment, selection, and onboarding of employees who are passionate about pursuing progress in their own livesSupport training of team members to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone productsInspire, motivate and empower team members to deliver an exceptional customer experience that is in line with the Rhone mission, vision and valuesAct as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questionsDeliver results while putting the customer first and applying an omni-channel mindsetAddress customer feedback and concerns striving to satisfy customer needsPartner with Store Manager on strategies for achieving store performance targetsPartner with Store Manager on scheduling and payroll usageExemplify and uphold presentation of the sales floor, product, signage, and displays in accordance with Rhone’s visual merchandising standardsExemplify and uphold a neat and organized stockroom in accordance with Rhone’s organizational standardsExemplify and uphold operational standards including shipping and receiving in accordance with Company standardsUnderstand and adhere to people safety policies and procedures to maintain a safe work environment.Open and close the store in accordance with the opening and closing checklists.Support diversity, encourage dialogue, and welcome diverse points of view What You’ll Bring Proven experience in leadership and team development3+ years of retail leadership experience or equivalent consumer facing experienceStrong interpersonal communication and customer service skillsStrong organizational, time management and multitasking skillsA positive attitude and an upbeat personalityThe ability to utilize technology effectively and engage with customers and your team to meet goalsThe willingness to learn, be open to feedback and takes action as requiredAbility to learn procedural knowledge acquired through on-the-job trainingAbility to handle customer interactions and potential issues/concerns courteously and professionallyAbility and desire to work in a tight-knit team environment Job Requirements Willing to work a flexible schedule including evenings, weekends, and holidaysAvailable to work up to 40 hours/5 days a week Must adhere to scheduled shifts with punctualityAbility to lift 25 poundsComfortable climbing ladders, moving around regularly, and standing for extended periodsMust be legally authorized to work in the United StatesMust be 18 years of age or older What You’ll Get Company Health BenefitsGenerous clothing discount and quarterly clothing allowancePaid Time Off planBonus Incentive Program7 Company Holidays annually 401(k) plan with Company matching Other Details Primary location: New York City, NYReports to: Store ManagerSalary Range: $27 - 38 per hour Our Commitment Rhone Apparel, Inc is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.