Assistant Store Manager - Jersey Gardens

Responsibilities

• Daily monitoring of KPIs and sales results
• Set daily goals during the morning brief
• Embody the Selling Ceremony
• Propose challenges to the team to motivate them to reach their targets
• Develop data collection and data accuracy
• Train and empower the team to develop customer loyalty
• Train the team to recruit new clients through a personalized relationship
• Know and apply the Store Operation Procedures
• Organize and monitor all back-office activities (stock and cash point)
• Take actions to maintain an excellent level of cleanliness, facilities, and store maintenance
• Prepare and monitor rolling inventory and annual fiscal inventory
• Consistently maintain the visuals guidelines and standards of presentation
• Lead by example in terms of presentation and grooming. Make sure the team is constantly representing the Brand (uniform policy, grooming guidelines, etc.)
• Communicate to the Head Office team qualitative and proactive feedback on products & visual merchandising to drive results
• Manage Performance:
• Monitor performance: set clear daily/monthly target (sales, customer data capture, product knowledge)
• Build team spirit and an atmosphere that encourages performance and initiatives
• Value/reward performance and manage underperformance with constant feedback
• Develop skills & competencies:
• Coach in the moment.
• Discuss with HR any other development actions needed
• Identify potential succession plans within the store
• Communicate the Brand Strategy:
• Communicate upcoming events, store openings, key figures of the company
• Facilitate questions or concerns from your team regarding company goals and focus
• Develop curiosity and knowledge of competitors in the city, new retail stores, upcoming projects, local arts, events, restaurants

Qualifications

• Experience in a managerial retail role in a store/boutique setting
• Knowledge/interest in art, photography, literature
• Strong understanding of retail store operations and concepts
• Proven ability to lead and motivate a team
• Experience with client outreach and maintaining a client book

  Benefits/What We Offer

  • Paid holidays, vacation time, sick and personal time
  • Medical, dental and vision insurance
  • 401k matching
  • Discounts on travel, entertainment, and more through our partnership with PerkSpot
  • Discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands

  About Marc Jacobs

  The compensation range for this position is $33 - $35 (hourly)

  ABOUT MARC JACOBS

  We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications.

  EEO STATEMENT

  We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.