Assistant Store Manager I Mobile

About the role

Get ready to inspire a sales team to greatness. As an Assistant Store Manager I (ASMI), you'll play a pivotal role in driving the best sales experience, aligning the team around excellence, and keeping up with store performance.

Responsibilities

• Oversee a smaller to moderate volume store with fewer transactions and lower customer traffic.
• Indirectly manage a team of 2 to 5 sales representatives.
• Translate performance goals and objectives for the team as well as individual employees.
• Manage against store revenue to drive acquisition and retention initiatives.
• Provide ongoing training and coaching for sales staff.
• Serve as a point of escalation for complicated sales and/or customer disputes.
• Affirm staff is properly trained by planning and executing training, identifying opportunities for staff development, and coordinating execution of corporate learning initiatives.
• Assist with hiring, onboarding, developing, and scheduling sales staff.
• Support troubleshooting for customer technical problems and sales tools related issues.
• Assess local competitive assortment and pricing trends and escalate competitive discrepancies to leadership.
• Assist as the Subject Matter Expert (SME) of all product knowledge and agent sales tools.
• Support store and sales floor inventory to ensure alignment with corporate store design strategy.
• Operational Expenses and Cost Optimization (Headcount, Inventory Budget, Workforce Management, and other store expenses).

Qualifications

• High School Diploma/GED and 3 years' experience in a related field (sales, business and/or management).
• The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field.
• Ability to motivate and coach a staff to meet established sales, retention, and customer experience targets.
• Strong interpersonal, verbal, and written communication skills; ability to build relationships and adapt to a diverse customer base.
• Strong business acumen with an understanding of how to run a successful store.
• Ability to be mobile in store for long periods of time to assist with greeting customers and demonstrating products and services.
• Ability to work and multi-task in a fast-paced, constantly changing environment; able to prioritize and adjust approach based on current environment.
• Computer literacy with an aptitude for learning communication products, services and accessories.
• Fluency in Spanish, both written and spoken.

Benefits

• Competitive wage and top-notch bonus/incentive plans.
• Pro-sales culture that honors contributions to success.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare benefits, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Professional development and continuing education opportunities.
• Access to financial wellness/planning resources.

Pay

USD 23.27 - 34.90 per hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $13,056.00.

Schedule

Working some evenings, weekends, and holidays is a part of the overall picture. Flexible work schedule is required.