Assistant Store Manager Grand Ave (near Macalester College)

About the role

Lead the team and help create a positive, high-energy store culture. Deliver exceptional, proactive customer service and make sure the team does the same. Help drive sales, profitability, and other store goals. Keep the sales floor fresh, organized, stocked, and merchandised to company standards. Oversee receiving, deliveries, inventory, safety, and day-to-day store operations. Support and develop associates through coaching, training, and consistent feedback. Build relationships with both retail and commercial customers and help grow the business. Know your market—our customers, competitors, seasonal opportunities, and what makes the Grand Ave community unique. Jump in and solve problems when they happen.

Responsibilities

• Lead the team and help create a positive, high-energy store culture.
• Deliver exceptional, proactive customer service and make sure the team does the same.
• Help drive sales, profitability, and other store goals.
• Keep the sales floor fresh, organized, stocked, and merchandised to company standards.
• Oversee receiving, deliveries, inventory, safety, and day-to-day store operations.
• Support and develop associates through coaching, training, and consistent feedback.
• Build relationships with both retail and commercial customers and help grow the business.
• Know your market—our customers, competitors, seasonal opportunities, and what makes the Grand Ave community unique.
• Jump in and solve problems when they happen.

Requirements

• Have strong customer service and communication skills.
• Enjoy working in a fast-paced, hands-on retail environment.
• Be confident making decisions and solving problems without needing to be told what to do.
• Be organized, detail-oriented, and able to juggle multiple priorities.
• Understand retail sales, merchandising, operations, and the importance of controlling shrink.
• Have hardware, building materials, lumber, or retail experience (a big plus!)
• Be comfortable working evenings, weekends, and holidays as needed.
• Can safely lift up to 50 lbs. and handle the physical demands of a hardware store, including ladders, bending, kneeling, reaching, and stocking overhead.

Qualifications

• Are a natural leader who knows how to motivate and bring out the best in a team.
• Are confident making decisions and solving problems without needing to be told what to do.
• Are organized, detail-oriented, and able to juggle multiple priorities.
• Understand retail sales, merchandising, operations, and the importance of controlling shrink.
• Have hardware, building materials, lumber, or retail experience (a big plus!)
• Are comfortable working evenings, weekends, and holidays as needed.
• Can safely lift up to 50 lbs. and handle the physical demands of a hardware store, including ladders, bending, kneeling, reaching, and stocking overhead.

Skills

• Customer Service
• Leadership
• Problem Solving
• Organizational Skills
• Customer Relationship Management
• Physical Stamina
• Teamwork
• Product Knowledge
• Inventory Management
• Store Operations
• Customer Service
• Customer Experience

Benefits

• Employee Discount
• 401(k) with Employer Match
• Employee Assistance Program
• Full-Time Benefits: Medical, Vision, Dental, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance & Will Prep Services

Pay

• $18.50

Schedule

• Evenings, weekends, and holidays as needed.