Assistant Store Manager (Full-Time) - Des Moines

About the role

The Assistant Store Manager at Jaxen Grey plays a key role in supporting the Store Manager and ensuring the day-to-day success of store operations. This position leads the store team, drives sales and service standards, and ensures operational excellence across the sales floor and back-of-house.

Responsibilities

• Support the Store Manager in leading all store employees, including Sales Stylists, Inventory, and Store Support roles
• Coach, train, and develop team members to achieve sales, service, and customer experience goals
• Manage day-to-day employee performance, including providing feedback and supporting corrective action when needed
• Address employee concerns and performance issues with timely, constructive feedback, partnering with the Store Manager as needed
• Aid in hiring, onboarding, training, and scheduling to ensure appropriate staffing levels
• Lead the store team on the sales floor, modeling exceptional service and selling behaviors
• Oversee store operations, including opening and closing procedures, shipping and receiving, alterations, special orders, supplies, and cleanliness standards
• Partner with inventory leadership to ensure inventory accuracy, organization, and operational efficiency
• Support visual merchandising execution and ensure brand standards are maintained throughout the store
• Maintain store performance and contribute to action plans that drive results
• Act as Manager on Duty (MOD) in the absence of the Store Manager

Requirements

• At least 1 year of retail management or supervisory experience
• Experience with retail operations, sales leadership, and merchandising execution
• Strong people leadership skills with the ability to coach, motivate, and develop a team
• Ability to balance operational execution with customer experience priorities
• Ability to meet individual sales expectations (approximately $30,000 per month, ATV $200, UPT 2.0) while supporting overall store performance
• Strong communication, organization, and time-management skills
• Comfort using technology, including Point of Sale systems and Microsoft 365
• Ability to stand for extended periods and lift up to 25 pounds

Qualifications

• This is a full-time position requiring a minimum of 36 hours per week
• Must be able to work a retail schedule based on business needs, including weekends, holidays, and peak volume periods

Benefits

• Competitive starting wage: $23.92/hour
• Monthly bonus opportunities based on store performance
• Medical, dental, and vision insurance plans
• Flexible Spending Account (FSA) and Health Savings Account (HSA) plans
• Personal Time Off (PTO): Begins accruing at 23 days per year, based on a full year of full-time employment
• 30% employee discount on merchandise at Jaxen Grey and Evereve

Pay

The pay range for this role is: 23.92 - 23.92 USD per hour (US)

Schedule

This is a full-time position requiring a minimum of 36 hours per week. Must be able to work a retail schedule based on business needs, including weekends, holidays, and peak volume periods.