Assistant Store Manager FT
Lids · West Des Moines, IA · 1 wk ago
SalesFull-time
About the role
Generate Sales - Produce sales gains by providing customer service. Meet or exceed Company Objectives in all individual statistics. Learn to provide consistent, documented appraisals of an associate’s sales performance and give feedback on areas of strength and opportunity while staying aligned with Company Objectives. Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness. Maintain a professional appearance consistent with Company Dress Code Policy.
Principle Duties and Responsibilities
- Control Expenses - Protect Company assets within LIDS Retail policies. Assist in preparing store work schedules that ensure proper store coverage and wage control. Follow policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts. Complete accurate product counts in a consistent and timely manner. Document and record keeping in accordance with LIDS Retail policies and state/federal laws. Open and close the store as required following the procedures outlined in the Operations P&P Manual.
- Supervise Associates - Act as Store Manager on duty for employee scheduling issues, customer complaints, etc. when the Store Manager is not present. Manage store associates through the use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when the Store Manager is not present. Administer the progressive steps of discipline, including verbal and written warnings, in the absence of the Store Manager. Responsible for scheduling and staffing the store, including calling in associates for unexpected peaks when the Store Manager is not present. Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up. Assist in recruiting and training store personnel on proper store operations and procedures. Encourage store associates' direct compliance of established company policies, procedures, and guidelines, including safekeeping of company inventory, funds, and property. Perform work of subordinates as needed. Communicate with employees at all levels of the company. Other duties as assigned.
Job Required Knowledge & Skills
- High school diploma or equivalent plus one year relative experience.
- Established ability to produce sales results while minimizing loss.
- Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
- Ability to operate a computer, as well as maneuver relative software programs.
- Ability to lift up to 50 pounds.
- Ability to climb a ladder and work with hands overhead.
- Standing required for up to 100% of the work time.
- Ability to work unsupervised.
Preferred Job Required Knowledge & Skills
- Assistant store managers can earn up to 45% above local minimum wage based on experience. Exact compensation may vary based on skills, experience, and location.
- FT Assistant Store Managers are also eligible for monthly store sales bonuses and a 40% employee discount.
- Full-time employees are eligible for a full range of benefits including Paid Time Off, health, vision, dental, and 401(k).
Education - Reports To