Assistant Store Manager - Fig Garden Village (Fresno, CA)

Location: 638 W Shaw Ave Ste. 59, Fresno, CA 93704, United States

About the role

As Assistant Store Manager, you’ll be the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you support store operations, lead and develop your team, and elevate the client experience.

Responsibilities

• Support Store Operations & Client Experience: Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment.
• Inspire & Empower Teams: Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development, and accountability.
• Recruit & Cultivate Top Talent: Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
• Champion Continuous Learning: Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
• Drive Performance Through Feedback: Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Elevate Client Satisfaction: Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence: Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• Optimize Resources & Drive Growth: Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.

Requirements

• Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, consistently driving results and elevating team performance through hands-on leadership.
• Strong ability to recruit, inspire, and develop top talent to deliver outstanding results and foster an energetic, collaborative atmosphere.
• Outstanding communication and interpersonal skills, with a history of building trust, clarity, and enthusiasm across teams and clients.
• Adept at delivering constructive feedback and facilitating open dialogue to support growth and high performance.
• A genuine commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback, cultivating a culture of learning and accountability.
• Deep experience creating memorable, personalized client experiences that build loyalty, while skillfully balancing operational priorities and driving business growth.
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
• Ability to handle and apply products to clients—with or without accommodation.

Schedule

This role requires availability including evenings, weekends, and holidays.

Pay

The annual base salary range for this position is $70,304.00 - $81,050.00. The actual base salary offered depends on a variety of factors, including the applicant’s qualifications, years of relevant experience, skills, education, certifications, and geographic location. Individuals employed in this position may also be eligible to earn bonuses.

Benefits

• Health: Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers disability and life insurance for employees.
• Wealth: Competitive 401k with 4% match, FSA and HSA programs, and a Student Debt Retirement plan where student loan payments qualify for the 401k match.
• Balance: Vacation paid time off, sick paid time off, and protected leave.
• Growth: Access to training, tuition reimbursement, and leadership development programs.
• Perks: 30% discount on all merchandise/services, opportunities for free product ("gratis"), and flash sale discounts on LVMH brand products.
• Support: Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Volunteer and donation matching programs.