Assistant Store Manager - Famous Footwear

About the role

To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands.

Responsibilities

• Inspire the Customer Connection: Foster a culture of caring and camaraderie focused on customer relationships, operational excellence, and flawless delivery of both.
• Champion Talent Discovery: Seek out and network with exceptional external talent, knowing that each hire has the potential to elevate the store’s sales growth.
• Ace Retail Operations & Support: Know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker. From pricing to shipping processing and inventory, you’ve got daily operations dialed in, leveraging our store standards as the framework of success to keep our famous styles easily shoppable.
• Leverage Insights to Deliver Results: Take accountability for your goals and their impact on your location’s overall performance, driving sales with purpose and determination to achieve goals and applying insights and observations to continually improve results.
• Be a Culture Builder: Support a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected. Maintain and encourage a positive and proactive mindset, even in the face of challenges.
• Be our Store Manager’s Right Hand: Step into their shoes, further developing and refining your already strong people leadership and store management skillset. Your high standards will keep you sticking to policies and ensure compliance of all company programs through training, ongoing development, and consistent inspection and follow-up.

Requirements

• Has a High School Diploma/GED.
• At least 1 year of sales experience (retail sales preferred).
• Demonstrates experience in interviewing, hiring, and training people.
• Exhibits an ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
• Displays ability to train, coach and develop Associates to provide an engaging customer experience and execute operational tasks.
• Exercises independent judgment and discretion partnering with Store Sales Manager, as needed.
• Demonstrates strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis.
• Has advanced working knowledge of general retail practices and procedures.
• Experienced as a team leader, bringing the energy and enthusiasm needed to lead, motivate and communicate effectively with associates to achieve goals together.
• Brings valuable experience in interviewing, hiring, and training teams, showcasing a knack for identifying and nurturing talent.
• Excels in mentoring and training associates on both selling techniques and operational processes, ensuring a well-rounded and high-performing team.
• Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.

Qualifications

• Advanced working knowledge of general retail practices and procedures.
• Experience in interviewing, hiring, and training teams.
• Ability to work independently and make decisions.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize accordingly.

Skills

• Customer Service
• Team Leadership
• Store Management
• Interviewing and Hiring
• Training and Development

Benefits

Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.

Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.

Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.

Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet.

Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates.