Assistant Store Manager - Famous Footwear

What You’ll Be Doing

• Inspire the Customer Connection: Inspire associates with integrity and drive, fostering a culture of caring and camaraderie focused on customer relationships, operational excellence, and flawless delivery of both. Infuse coaching moments for the selling behaviors behind our Customer Connection.
• Champion Talent Discovery: Be enthusiastic and proactive about seeking out and networking with exceptional external talent. Collaborate with the Store Manager to interview and hire individuals passionate about creating top-notch customer experiences driven by attentiveness to service and determination to sell.
• Ace Retail Operations & Support Staffing Levels: Know retail operational fundamentals and put in the work so the store runs like a tightly laced sneaker. From pricing to shipping processing and inventory, leverage store standards to keep famous styles easily shoppable. Support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring needs.
• Leverage Insights to Deliver Results: Take accountability for goals and their impact on your location’s overall performance. Drive sales with purpose and determination to achieve goals and, in partnership with the Store Manager, apply insights and observations to continually improve results.
• Be a Culture Builder: Support a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected. Maintain and encourage a positive and proactive mindset, lead by example, and uplift others. Use your elevated level of engagement to increase retention and improve Associate effort and performance.
• Be our Store Manager’s Right Hand: Step into the Store Manager’s shoes when they are away, further developing your people leadership and store management skillset. Stick to policies and ensure compliance of all company programs through training, ongoing development, and consistent inspection and follow-up. Accurately assess strengths and opportunities of team to develop internal talent in partnership with the Store Manager.

Preferred Qualifications & Education

• Has a High School Diploma/GED.
• Has at least 1 year of sales experience (retail sales preferred).
• Demonstrates experience in interviewing, hiring, and training people.
• Exhibits an ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
• Displays ability to train, coach and develop Associates to provide an engaging customer experience and execute operational tasks.
• Exercises independent judgment and discretion partnering with Store Sales Manager, as needed.
• Demonstrates strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis.
• Has advanced working knowledge of general retail practices and procedures.
• Can work a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Physical Requirements

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to be mobile on the sales floor for extended periods of time.

Perks You’ll Enjoy

• Our Shoe Discounts: 30% Associate Discount across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Career Development and Learning Opportunities: Education assistance of up to $7500 per year for full-time associates and opportunities for associates who want to grow their careers at our corporate offices.
• Relaxed Dress Code & Small Team Environment: Valued member in a supportive and hands-on setting with a relaxed dress code policy.
• Daily Access to Pay: Get paid as you earn with Dayforce Wallet.
• Ease of Transferring Locations: Over 850 store locations you can easily transfer within.
• Employee Assistance Programs: 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.
• Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates.