Assistant Store Manager - Famous Footwear

About the role

To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands.

Responsibilities

• Inspire the Customer Connection: Foster a culture of caring and camaraderie focused on customer relationships, operational excellence, and flawless delivery of both.
• Champion Talent Discovery: Seek out and network with exceptional external talent, knowing that each hire has the potential to elevate the store’s sales growth.
• Ace Retail Operations & Support: Know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker. Support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring needs.
• Leverage Insights to Deliver Results: Take accountability for your goals and their impact on your location’s overall performance, driving sales with purpose and determination to achieve goals.
• Be a Culture Builder: Support a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected.
• Be our Store Manager’s Right Hand: Step into their shoes, further developing and refining your already strong people leadership and store management skillset. Accurately assess strengths and opportunities of team to develop internal talent in partnership with the Store Manager.

Requirements

• Has a High School Diploma/GED.
• At least 1 year of sales experience (retail sales preferred).
• Demonstrates experience in interviewing, hiring, and training people.
• Exhibits an ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
• Displays ability to train, coach and develop Associates to provide an engaging customer experience and execute operational tasks.
• Exercises independent judgment and discretion partnering with Store Sales Manager, as needed.
• Demonstrates strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis.
• Has advanced working knowledge of general retail practices and procedures.
• Works a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.
• Basic computer skills.

Qualifications

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to be mobile on the sales floor for extended periods of time.

Skills

• Passionate about providing the best shoe store experience for the whole family through customer engagement.
• Enthusiastic about the product and presentation of your store, staying up to date on trends, and supporting the education of the store team to do the same.
• Strong people leadership and store management skills.
• Advanced understanding of the general retail practices and procedures, essential for maintaining seamless operations.
• Experience in interviewing, hiring, and training teams, showcasing a knack for identifying and nurturing talent.
• Ability to mentor and train associates on both selling techniques and operational processes, ensuring a well-rounded and high-performing team.
• Flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.

Benefits

• Sales Discounts: 30% Associate Discount across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Career Development and Learning Opportunities: Education assistance of up to $7500 per year for full-time associates and opportunities for associates who want to grow their careers at our corporate offices.
• Relaxed Dress Code & Small Team Environment: A supportive and hands-on setting with a relaxed dress code policy.
• Employee Assistance Programs: 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.
• Paid Time Off, Health, and Retirement: Eligible full-time associates receive PTO, health, and retirement benefits.

Pay

Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location.

Schedule

Works a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.