Assistant Store Manager - Famous Footwear

About the role

To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands. As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement.

Responsibilities

• Act in the role of the store leader in the absence of the Store Manager.
• Motivate a team to achieve sales targets and growth goals.
• Support an in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company.
• Staying up to date on trends and supporting the education of the store team to do the same.
• Loving shoes and helping every person who enters your store experience a little bit of that Famous Feeling.

Requirements

• A High School Diploma/GED.
• At least 1 year of sales experience (retail sales preferred).
• Experience in interviewing, hiring, and training people.
• An ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
• An ability to train, coach and develop Associates to provide an engaging customer experience and execute operational tasks.
• Independent judgment and discretion partnering with Store Sales Manager, as needed.
• An advanced understanding of the general retail practices and procedures, essential for maintaining seamless operations.
• Experienced as a team leader, bringing the energy and enthusiasm needed to lead, motivate and communicate effectively with associates to achieve goals together.
• Showing a knack for identifying and nurturing talent.
• Excelling in mentoring and training associates on both selling techniques and operational processes, ensuring a well-rounded and high-performing team.
• The ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.

Qualifications

• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to be mobile on the sales floor for extended periods of time.

Skills

• Customer engagement.
• Team leadership.
• Talent discovery.
• Retail operations.
• Operational excellence.
• Financial and quantitative analysis.

Benefits

• Sales discounts.
• Career development and learning opportunities.
• Relaxed dress code and small team environment.
• Daily access to pay.
• Employee Assistance Programs.
• Paid time off, health, and retirement for eligible full-time associates.

Pay

Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location.

Schedule

Flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.