Assistant Store Manager - Famous Footwear

About the role

You are passionate about providing the best shoe store experience for the whole family through customer engagement. You act in the role of the store leader in the absence of the Store Manager, developing your ability to motivate a team to achieve sales targets and growth goals.

Responsibilities

• Inspire the Customer Connection: Foster a culture of caring and camaraderie focused on customer relationships, operational excellence, and flawless delivery of both.
• Champion Talent Discovery: Seek out and network with exceptional external talent, knowing that each hire has the potential to elevate the store’s sales growth.
• Ace Retail Operations & Support: Know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker. Support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring needs.
• Leverage Insights to Deliver Results: Take accountability for your goals and their impact on your location’s overall performance, driving sales with purpose and determination to achieve goals.
• Be a Culture Builder: Support a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected.
• Be the Store Manager’s Right Hand: Step into their shoes when they are away, further developing and refining your already strong people leadership and store management skillset.

Requirements

• Has a High School Diploma/GED.
• At least 1 year of sales experience (retail sales preferred).
• Demonstrates experience in interviewing, hiring, and training people.
• Exhibits an ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
• Displays ability to train, coach and develop Associates to provide an engaging customer experience and execute operational tasks.
• Exercises independent judgment and discretion partnering with Store Sales Manager, as needed.
• Demonstrates strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis.
• Has advanced working knowledge of general retail practices and procedures.
• Works a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Qualifications

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to be mobile on the sales floor for extended periods of time.

Skills

• Strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis.
• Advanced working knowledge of general retail practices and procedures.
• Experience in interviewing, hiring, and training teams, showcasing a knack for identifying and nurturing talent.
• Mentoring and training associates on both selling techniques and operational processes.
• Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.

Benefits

• Our Shoe Discounts: No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Career Development and Learning Opportunities: We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.
• Relaxed Dress Code & Small Team Environment: You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.
• Daily Access to Pay: Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet.
• Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates.