Assistant Store Manager - Famous Footwear
About the role
To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands. As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement.
Responsibilities
Act in the role of the store leader in the absence of the Store Manager. You do this by motivating a team to achieve sales targets and growth goals.
Support an in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company.
Infuse coaching moments for the selling behaviors behind our Customer Connection.
Seek out and network with exceptional external talent, knowing that each hire has the potential to elevate the store’s sales growth.
Collaborate with the Store Manager to interview and hire individuals passionate about creating top-notch customer experiences driven by attentiveness to service and determination to sell.
Know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker. From pricing to shipping processing and inventory, you’ve got daily operations dialed in, leveraging our store standards as the framework of success to keep our famous styles easily shoppable.
Support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring needs.
Bring your best to each day, driving sales with purpose and determination to achieve goals and, in partnership with the Store Manager, apply insights and observations to continually improve results.
Support a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected.
Assess strengths and opportunities of team to develop internal talent in partnership with the Store Manager.
Requirements
Has a High School Diploma/GED.
At least 1 year of sales experience (retail sales preferred).
Demonstrates experience in interviewing, hiring, and training people.
Exhibits an ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
Displays ability to train, coach and develop Associates to provide an engaging customer experience and execute operational tasks.
Exercises independent judgment and discretion partnering with Store Sales Manager, as needed.
Demonstrates strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis.
Has advanced working knowledge of general retail practices and procedures.
Experienced as a team leader, bringing the energy and enthusiasm needed to lead, motivate and communicate effectively with associates to achieve goals together.
Branes valuable experience in interviewing, hiring, and training teams, showcasing a knack for identifying and nurturing talent.
Excels in mentoring and training associates on both selling techniques and operational processes, ensuring a well-rounded and high-performing team.
Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.
Qualifications
Advanced working knowledge of general retail practices and procedures.
Experienced as a team leader, bringing the energy and enthusiasm needed to lead, motivate and communicate effectively with associates to achieve goals together.
Branes valuable experience in interviewing, hiring, and training teams, showcasing a knack for identifying and nurturing talent.
Excels in mentoring and training associates on both selling techniques and operational processes, ensuring a well-rounded and high-performing team.
Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.
Skills
Customer Service
Team Leadership
Interviewing and Hiring
Training and Development
Operational Management
Benefits
Shoe Discounts
Career Development and Learning Opportunities
Relaxed Dress Code & Small Team Environment
Daily Access to Pay
Employee Assistance Programs
Paid Time Off
Health Insurance
Retail Employee Retirement Plan
Pay
The actual pay rate will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.
Schedule
Flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.