Assistant Store Manager - Famous Footwear

About the role

To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands.

Responsibilities

• Inspire the Customer Connection: Foster a culture of caring and camaraderie focused on customer relationships, operational excellence, and flawless delivery of both.
• Champion Talent Discovery: Seek out and network with exceptional external talent, knowing that each hire has the potential to elevate the store’s sales growth.
• Ace Retail Operations & Support: Know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker. Support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring needs.
• Leverage Insights to Deliver Results: Take accountability for your goals and their impact on your location’s overall performance, driving sales with purpose and determination to achieve goals.
• Be a Culture Builder: Support a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected.
• Be our Store Manager’s Right Hand: Step into their shoes, further developing and refining your already strong people leadership and store management skillset. Ensure compliance of all company programs through training, ongoing development, and consistent inspection and follow-up.

Requirements

• Has a High School Diploma/GED.
• At least 1 year of sales experience (retail sales preferred).
• Demonstrates experience in interviewing, hiring, and training people.
• Exhibits an ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
• Displays ability to train, coach and develop Associates to provide an engaging customer experience and execute operational tasks.
• Exercises independent judgment and discretion partnering with Store Sales Manager, as needed.
• Demonstrates strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis.
• Has advanced working knowledge of general retail practices and procedures.
• Works a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.
• Exercises basic computer skills.

Qualifications

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to be mobile on the sales floor for extended periods of time.

Skills

• Strong interpersonal and communication skills.
• Ability to lead, motivate, and communicate effectively with store Associates.
• Advanced understanding of general retail practices and procedures.
• Experience in interviewing, hiring, and training teams.
• Ability to work a flexible schedule including holidays, nights, weekends, and extended hours.

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Retail Employee Retirement Plan (RECP)
• Employee Assistance Program (EAP)

Pay

Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location.

Schedule

Flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.