Assistant Store Manager - Famous Footwear
About the role
To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands. As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement.
Responsibilities
Act in the role of the store leader in the absence of the Store Manager.
Develop your ability to motivate a team to achieve sales targets and growth goals.
Support an in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company.
Infuse coaching moments for the selling behaviors behind our Customer Connection.
Seek out and network with exceptional external talent, knowing that each hire has the potential to elevate the store’s sales growth.
Collaborate with the Store Manager to interview and hire individuals passionate about creating top-notch customer experiences driven by attentiveness to service and determination to sell.
Know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker.
Support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring needs.
Leverage insights to deliver results, taking accountability for your goals and their impact on your location’s overall performance.
Drive sales with purpose and determination to achieve goals, applying insights and observations to continually improve results.
Support a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected.
Lead by example and uplift and support others, maintaining and encouraging a positive and proactive mindset, even in the face of challenges.
Assess strengths and opportunities of team to develop internal talent in partnership with the Store Manager.
Requirements
A High School Diploma/GED.
At least 1 year of sales experience (retail sales preferred).
Experience in interviewing, hiring, and training people.
Ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
Advanced working knowledge of general retail practices and procedures.
Basic computer skills.
Qualifications
Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Ability to be mobile on the sales floor for extended periods of time.
At least 1+ years of Sales Experience required, preferably retail sales.
Advanced understanding of the general retail practices and procedures, essential for maintaining seamless operations.
Experience as a team leader, bringing the energy and enthusiasm needed to lead, motivate and communicate effectively with associates to achieve goals together.
Knack for identifying and nurturing talent.
Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.
Skills
Customer Service
Team Leadership
Interviewing and Hiring
Training and Development
Operational Management
Financial Analysis
Problem Solving
Decision Making
Benefits
Shoe Discounts
Career Development and Learning Opportunities
Relaxed Dress Code & Small Team Environment
Daily Access to Pay
Employee Assistance Programs
Paid Time Off
Health Insurance
Retirement Plans
Pay
Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location.
Schedule
Flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.