Assistant Store Manager (E. Lakeview Rd.)

JOB SUMMARY

To manage the daily operations of donated merchandise in accordance with established business practices as mandated by the Agency’s policies, procedures, and budget projections in an assistant role.

Starting Salary

$23.44 per hour plus Benefits

Essential Job Functions

• Punctual and dependable attendance.
• Manages budget and maintains expenditure in accordance with the Agency, departmental, and store financial goals.
• Hire, train, evaluate, motivate, and supervise all store personnel to maintain and exceed the Agency’s operational standards.
• Comply with Agency policies and DGR standard operating procedures (SOPs) and the Agency’s safety and security policies and procedures.
• Adhere to the process outline for the job you are supervising and performing.
• Greet, assist, and provide excellent customer service to donors/customers.
• Aid and resolve any complaints and communicate with the management team.
• Maintain proficiency for tasks required in all workstations.
• Monitor and maintain overall store appearance and housekeeping to Agency standards by proper colorization, cleanliness, store layout, signage and displays.
• Perform and assist in all functions completed by store personnel.
• Conduct all monthly meetings with store employees and attend all meetings and training as required by the Agency.
• Maintain all company records and reports accurately and in a timely fashion and assist in preparation of daily reports.
• Aid in sales and processing of items.
• Open and close cash registers, performing tasks such as counting money, separating charge slips and balancing cash drawers.
• Must be able to adapt to growth and a changing environment within the Agency.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes.
• Attend safety training and meetings and report on any unsafe work conditions, accidents, or injuries immediately.

Additional Responsibilities

• Perform other duties and projects as required by management.

Qualifications

• High School diploma or GED, preferred.
• Associate’s degree or completion of related retail management course work preferred.
• 3 years of experience in a supervisory role of 12 or more employees in retail, manufacturing, production, or food services and/or demonstrated success and completion of Goodwill assigned training.
• Bilingual a plus.
• Ability to transfer to any Goodwill of Central Oklahoma within the territory.
• Prior retail experience or customer service/relations experience.
• Must be 21 years old.
• Valid Oklahoma Driver’s License and Car Insurance Verification, required.
• Must pass MVR check and maintain a good driving record.
• Ability to speak, read and write the English language.
• Reliable transportation and communication required.

Core Competencies

• Commitment to our Mission and Lives the Values
• Results Driven
• Customer Focus
• Hiring/Staffing and Motivates
• Self-Knowledge
• Communication Knowledge, Skills, and Abilities

Physical Requirements

• Standing, walking, twisting, bending, grabbing, and reaching for long periods of time.
• Occasional squatting, kneeling, stooping.
• Good finger dexterity and feeling.
• Frequent repetitive motions.
• Talking, hearing, smelling and visual acuity.
• The ability to push, pull and lift up to 50 pounds, or more with assistance.

Work Environment

• Works in climate-controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Employee is required to operate a computer, and handle textiles and donated goods.
• The employee must be able to move stock onto or off shelves.
• Work schedule includes days, evenings, holidays and blackout periods, weekends are required.
• Moderate noise level.
• Works 40 hours per week or more when required.
• Occasional travel required.