Assistant Store Manager - Colerain, Cincinnati, OH

About the role

The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding daily store operations of a retail store, ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

Responsibilities

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance with all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assist with recruitment, selection, training, and development of store personnel.
• Provide feedback to the Store Manager on annual performance evaluations for all store employees.
• Assist with expense management and develop strategies that align stores with budget goals.
• Monitor and identify issues related to loss or inconsistencies to achieve shrink targets at or below company plan.
• Monitor and control all aspects of operational compliance, safety, and business standards.
• Support training of all employees in suggested selling and merchandising techniques.
• Ensure company customer service standards are upheld, providing a friendly environment for each customer.
• Assist in the completion of accurate and regular merchandise inventory counts.
• Perform other duties as assigned.

Qualifications

• Minimum of one (1) year in retail management.
• Must be able to stand for extended periods; lift, carry, push/pull up to 50 lb.
• Ability to work extended hours during critical project phases and in a fast‑pace, dynamic environment.
• Reliable transportation and willingness to travel by car, plane, or train.

Physical Requirements

• Stand for extended periods.
• Lift, carry, push/pull up to 50 lb.
• Work extended hours during critical project phases.
• Maintain flexibility to work in a fast‑pace, dynamic environment.

Skills

• Solid knowledge of business and excellent command of the English language.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Demonstrated poise, tact, and diplomacy.
• Strategic thinking, planning, and organization.
• Professionalism in all situations.
• Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
• Results‑driven with critical and creative thinking skills.
• Project management, time management, analytical, and superior organizational skills.
• Discretion, confidentiality, and independent judgment with compassion and diplomacy.
• Ability to plan, organize, multitask, and set priorities effectively.
• Execute directives with precision and consistency.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores within the assigned district.

Benefits

• Company 401(k) plan.
• Medical, dental, and vision coverage for full‑time roles.
• Company‑paid time off.
• Bonus opportunity if guidelines or criteria are met.

Pay

Assistant Manager pay range: $15.25 – $17.25 per hour, with bonus opportunity if guidelines or criteria are met.

Schedule

• Standard work week not to exceed 40 hours.
• Flexible schedule required, including days, nights, weekends, and holidays.