Assistant Store Manager - Coal Mine Retail Store

About the role

The Assistant Manager, Store, role at Goodwill is for experienced managers from retail, hospitality, or production. Key responsibilities include managing daily operations, supporting financial goals, and leading a team of 20-30 people.

Responsibilities

• Manage the daily operations of a retail store, acting as the Retail Store Manager in the Manager's absence.
• Support the Retail Store Manager in achieving financial goals and increasing sales and donations.
• Recommend changes to operational procedures to maximize expense to revenue ratios.
• Promote safety for all employees, adhering to OSHA and CARF standards.
• Maintain a functional awareness of competition and retail trends, suggesting appropriate courses of action.
• Use and become certified on various equipment/tools to effectively train, oversee safety standards, and move and store donated product.
• Maintain up-to-date knowledge of and adhere to Goodwill policies, the Employee Handbook, safety standards, and all numbered/supplemental policies.
• Partner with the Retail Store Manager to conduct meetings for employee training, awareness, and knowledge transfer.
• Directly responsible for hiring, performance management, employee goal setting, and recommendations toward termination related to the employees in at least one department.
• Oversee daily operations of all retail store functional areas, including sales floor, store front, donation store, production areas, moving product internally, and storage facilities.
• Empower, lead, and manage retail store staff, ensuring safety, productivity, and success.
• Support the Retail Store Manager in budgeting, financial reporting, and profit and loss.
• Collaborate with other management personnel to enhance store performance and contribute to business development initiatives.

Requirements

• A High School diploma or equivalent is required; some college is preferred.
• At least 2 years supervising Retail Operations (or similar) with experience of being held accountable and responsible for the success of the business, operations, and financial results of a function or department.
• Proficient in the utilization of office equipment, office software (i.e. Word, Excel) and web-based applications (i.e. UKG).
• Ability to manage corporate email and calendar (i.e. Outlook).
• Organizational skills to manage multiple projects, people, and retail store functions.
• The ability to work within a deadline-pressured environment.
• An understanding of marketing and retail principles.
• An understanding of production processes and environment, including deadlines, quality control, working in a quick and efficient manner, and empowering staff to produce product(s) in a timely manner.
• The ability to create, review, and understand statistical information to increase the success of the retail store.
• The ability to understand, analyze, and scrutinize financial statements.
• The ability to adapt, adjust, and mold to changing circumstances.
• The ability to make difficult choices and be accountable for overall retail store performance.
• The ability to train, develop, and recognize talent and leadership.
• Effective verbal and written communication skills.
• An interest and empathy for people with disabilities and disadvantages.
• Able to obtain walkie stacker and/or forklift certification to safely operate equipment.
• Ability to work varied schedules to include weekdays, weekends, evenings, and holidays.
• Must be at least 21 years of age (not engaged in passenger transportation), 25 – 70 years of age for all passenger transportation services, 25 years of age for CDL.
• Valid Colorado State driver license.
• Must be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Qualifications

• Education: A High School diploma or equivalent is required; some college is preferred.
• Experience: At least 2 years supervising Retail Operations (or similar) with experience of being held accountable and responsible for the success of the business, operations, and financial results of a function or department.
• Other: Proficient in the utilization of office equipment, office software (i.e. Word, Excel) and web-based applications (i.e. UKG). Ability to manage corporate email and calendar (i.e. Outlook). Organizational skills to manage multiple projects, people, and retail store functions. The ability to work within a deadline-pressured environment. An understanding of marketing and retail principles. An understanding of production processes and environment, including deadlines, quality control, working in a quick and efficient manner, and empowering staff to produce product(s) in a timely manner. The ability to create, review, and understand statistical information to increase the success of the retail store. The ability to understand, analyze, and scrutinize financial statements. Must possess the ability to adapt, adjust, and mold to changing circumstances. The ability to make difficult choices and be accountable for overall retail store performance. The ability to train, develop, and recognize talent and leadership. Effective verbal and written communication skills. An interest and empathy for people with disabilities and disadvantages. Able to obtain walkie stacker and/or forklift certification to safely operate equipment. Ability to work varied schedules to include weekdays, weekends, evenings, and holidays. Must be at least 21 years of age (not engaged in passenger transportation), 25 – 70 years of age for all passenger transportation services, 25 years of age for CDL. Valid Colorado State driver license. Must be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Skills

• Leadership skills
• Customer service skills
• Financial management
• Team management
• Operational procedures
• Point-of-sale systems
• Product quality control
• Merchandising
• Donation collection
• Loss prevention
• Community rapport
• Customer relations
• Statistical analysis
• Financial reporting
• Profit and loss

Benefits

Full-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

Pay

$58,180.00 annually.

Schedule

Open availability is required.