Assistant Store Manager - Chico's

About the role

The Assistant Store Manager at 12741 Ocean Gateway, Ocean City, MD is responsible for supporting the store manager in managing various store functions to ensure a great customer experience and maximum profitability.

Responsibilities

• Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
• Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
• Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
• Trains associates on visual merchandising techniques to ensure store is always maintained.
• Maintains associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
• Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
• Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
• Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
• Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls.
• Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.

Qualifications

• High School diploma or equivalent
• Must be 18 years old or older
• Minimum 3 years prior retail or sales management experience preferred
• Excellent communication, verbal and written skills
• Able to travel to stores throughout the district
• Excellent customer service skills
• Knowledge of administrative aspects of store operations

Skills

• Customer Focus
• Instilling Trust
• Driving Engagement
• Delivering Results with High Performance
• Managing Complexity
• Planning and Aligning
• Organizational Savvy
• Courage

Benefits

• Health care plans
• Dental plans
• Vision plans
• 401(k) plan
• Paid time off
• Paid holidays
• Overtime pay consistent with federal/state law
• Life insurance
• Short and long term disability insurance
• Employee assistance program
• Employee discount program

Pay

The wage range for this position is $19.00 to $23.75. Successful candidates' wage rates will be determined based on their individual qualifications for the position.

Schedule

Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.