Assistant Store Manager - Chef'Store

About the role

The Assistant Store Manager contributes to the overall financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals. Manages the operations of the front-end operations to ensure all purchases are accurately recorded and that all front-end employees are well trained in shrink control and customer service.

Responsibilities

• Serve as a point of contact for employees and customers regarding store operations and policies.
• Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store.
• Address personnel and performance issues, including coaching, verbal and written warnings.
• Ensure compliance of personnel policies and procedures.
• Understand the mechanics of the Annual Operating Plan (AOP) and how the operations translate into the monthly Profit and Loss (P&L).
• Achieve budgeted sales and profits and manage shrinkage with a heavy emphasis on front-end process.
• Participate in the annual inventory process including preparation and execution of inventory guidelines.
• Train front end employees and other employees on required programs.
• Plan in-store demonstrations including preparation and set-up of the demo cart/display, distribution of samples of product as per the merchandising program and insures that demonstrations utilize strong suggestive selling techniques.
• Assist in overseeing the receiving of product, return of damaged or expired product and the proper and timely restocking of the shelves.
• Maintain merchandising programs within the store such as promotional ends, signage, and other company or market specific programs.
• Communicate with store employees about all merchandising and marketing programs, assisting in overseeing the execution and respective follow-up reporting.
• Analyze monthly store reports to evaluate controllable expenses and overall store performance.
• Ensure proper scheduling of employees to meet business objectives.
• Ensure all employees understand and can execute emergency operating procedures.
• Accept special assignments as directed by Store Manager.
• Adhere to, communicate, and fully support and enforce all policies, processes, and procedures of the Company.
• Plan and execute in-store events and promotions.
• Manage and train new hires.
• Perform Manager-on-duty functions.

Requirements

• Minimum of four (4) years experience in a retail work environment required.
• Must have at least two (2) years of management/supervisory experience.
• Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.
• Must possess and demonstrate competency and proficiency with computer use and spreadsheet creation and usage, word processing, email, and internet software.
• Must have cash handling experience.

Qualifications

• Associates Degree or equivalent work experience required.
• A degree in Business Management, Supply Chain/Wholesale Management, or Accounting / Finance strongly preferred.
• Must be able to perform the following physical activities for described length of time:
• Occasionally: Stand, Sit, Lift 1-10 lbs, Carry 1-10 lbs, Push/Pull 1 lbs, Reach Above Shoulder, Grasp Objects 1, Manipulate Objects 1, Manual Dexterity 1
• Frequently: Walk, Sit, Lift 11-20 lbs, Carry 11-20 lbs, Push/Pull 2 lbs, Reach Above Shoulder, Grasp Objects 2, Manipulate Objects 2, Manual Dexterity 2
• Continuously: Stand, Walk, Sit, Lift 21-50 lbs, Carry 21-50 lbs, Push/Pull 3 lbs, Reach Above Shoulder, Grasp Objects 3, Manipulate Objects 3, Manual Dexterity 3

Skills

• Strong planning and solid organizational skills.
• Strong desire and ability to deliver superior customer service, and build professional relationships with the client base, maintaining a strong, consistent customer focus.
• Ability to think quickly and critically, make good, solid business decisions; demonstrate good common sense; and have the ability to think logically.
• Excellent leadership skills, highly motivated and self-driven, and possess solid communication and conversational skills and negotiation skills.
• Adaptability and willingness to assist in accomplishing the job every day, ensuring that everything necessary is completed to offer the customer fast, easy and efficient, and professional service.
• Strong business awareness and ability to review and interpret financial data.
• Ability to work a flexible schedule that may include early mornings, late evenings, holidays and/or weekends.
• Competency and proficiency with computer applications and Microsoft programs.

Benefits

To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

Pay

Starting at: $22.67+/hr

Schedule

Full - Time with Benefits