Assistant Store Manager - Bullard, New Orleans, LA

About the role

The primary purpose of the Assistant Store Manager is to Assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

Responsibilities

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Aid in the recruitment, selection and training and development of store personnel.
• Aid, provide feedback to Store Manager on annual performance evaluations for all store employees.
• Aid in expense management and develop strategies that position stores to perform in accordance with the budget.
• Maintain monitoring and identify issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
• Supports the training of all employees in suggested selling and merchandising techniques.
• Ensure company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Aids in the completion of accurate and regular merchandise inventory counts.
• Performs other duties as may be assigned.

Qualifications

• A minimum of one (1) year in retail management.
• A solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
• A high level of interpersonal skills to handle sensitive and confidential situations.
• Demonstrated poise, tact, and diplomacy.
• An ability to think strategically, plan and organize effectively.
• A proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• A results-driven individual with demonstrated critical and creative thinking skills.
• A proven ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
• A demonstrated ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
• A working knowledge of Microsoft office products.
• A willingness to work in multiple stores in the assigned district.

Skills and Knowledge Requirements

• A strong work ethic and a positive attitude.
• Adept at problem-solving and decision-making.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and projects simultaneously.
• Strong organizational and time management skills.
• Proficient in Microsoft Office products.
• Willingness to travel.

Physical Requirements

• Stand for extended periods of time.
• Lift, carry, push/pull up to 50 lbs.
• Work extended hours during critical project phases.
• Work in a fast-paced, dynamic environment with flexibility.
• Reliable transportation.
• Willingness to travel via car, plane or train.