Assistant Store Manager - Bellevue Square
About the role
Join the team. Drive Sales. Be the Most You!
Claire’s is all about self-expression, creativity, and bringing the latest trends to life for our customers. This is a perfect opportunity for someone who thrives in a fast-paced retail environment, loves engaging with customers, and has a passion for driving sales.
Responsibilities
- Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue.
- Customer Engagement & Experience: Provide personalized styling advice, recommend add-ons, and enhance the shopping journey.
- Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.
- Operational Excellence: Maintain inventory accuracy, handle transactions efficiently, and keep the store well-merchandised and visually appealing to drive foot traffic.
- Team Support & Sales Coaching: Train and motivate team members in achieving sales goals and delivering top-notch customer service.
- Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers.
Requirements
- You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
- You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
- You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience.
- You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
- You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
- You are passionate about providing our customers with opportunities to express themselves freely every day.
- You are energized by interacting with customers and strive to provide excellent service throughout their visit.
- You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
- You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
- You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
- You’re a driven team player with a positive attitude and willingness to learn.
- You’re self-motivated and organized, as some of our stores may require you to work alone at times.
- You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
- You can create a curated fashion look with product during your shift.
Qualifications
- You have a sales-driven mindset and are always looking for ways to maximize opportunities.
- You have a customer-centric approach and are passionate about providing exceptional service and creating memorable shopping experiences.
- You have retail and leadership experience, with a proven ability to drive sales and support team success.
- You are willing to become a trained piercing specialist and provide expert guidance to customers.
- You have strong communication and selling skills, and can engage customers, build relationships, and close the sale.
- You are confident in your ability to work independently and take charge when needed.
Skills
- Strong communication and selling skills
- Ability to work independently
- Patient and empathetic with customers
- Proficient in operating a POS system
- Knowledgeable about latest fashion trends
- Passionate about self-expression and creativity
Benefits & Benefits
- Full-time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance)
- Generous employee discount on Claire's products
- Opportunities for advancement and career development
- A fun and inclusive work environment with supportive teammates
Candidate Journey
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.
Summary
Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.
- Full-time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance)
- Generous employee discount on Claire's products
- Opportunities for advancement and career development
- A fun and inclusive work environment with supportive teammates
Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time*, and paid leave.
- Medical
- Dental
- Vision
- Employee Assistance Program
- Life Insurance
Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time*
We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com.
Only messages sent for this purpose will be considered.