Assistant Store Manager - Bellevue Square

About the Role

Join the team at Claire’s, where we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this Assistant Store Manager opportunity is for you.

Responsibilities

• Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue.
• Customer Engagement & Experience: Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance the shopping journey for every customer.
• Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.
• Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing.
• Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
• Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips.

Requirements

• Ability to conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• High school diploma or equivalent, with a minimum of one year of retail management experience and at least one year of overall retail experience.
• Ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• Ability to bend, stoop, reach, and climb ladders or step stools while placing merchandise and assisting customers.
• Passion for providing customers with opportunities to express themselves freely every day.
• Strong verbal and written communication skills to interact effectively with customers, employees, and management.
• Strong grasp of mathematics for tasks such as inventory management, sales analysis, and cash handling.
• Self-motivated, organized, and able to work independently when needed.
• Passion for fashion and staying up to date with the latest trends.
• Ability to create a curated fashion look with products during your shift.

Qualifications

• Sales-driven mindset with a focus on meeting and exceeding sales targets.
• Customer-centric approach with a passion for providing exceptional service.
• Willingness to become a trained piercing specialist.
• Strong communication and selling skills to engage customers and build relationships.
• Inspired by Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.

Benefits

• Full-time employees are eligible for benefits including medical, dental, vision, employee assistance program, and life insurance.
• Generous employee discount on Claire’s products.
• Opportunities for advancement and career development.
• Fun and inclusive work environment with supportive teammates.

All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. Final compensation will be determined by factors such as relevant work experience, education, certifications, skills, and geographic location.