Assistant Store Manager

What You’ll Be Responsible For

• Achieve and exceed individual productivity and sales goals
• Aid in achieving and exceeding the store’s productivity and sales goals
• Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results
• Practice and teach client development to the staff
• Assist the store manager to recruit, train, motivate and retain quality sales associates
• Assist the store manager in evaluating individual associate’s performance to goals
• Maintain a high level of visual merchandising and housekeeping standards
• Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks
• Protect store assets and inventory
• Bring any potential shrinkage information to the store manager’s attention
• Enforce the company policies and procedures
• Client Book Management and Clienteling

Qualifications/Experience

• Minimum of three (3) years of experience in luxury retail management
• Full understanding of specialty retail, including business development, visual merchandising and store operations
• Computer skills to include operation of retail point of sale system, Word, Excel and email
• Ability to lift, carry or otherwise move objects weighing up to 35 pounds when merchandising the sales floor and use ladders or stairs
• Strong leadership, critical thinking and problem solving skills
• Delegate responsibility and work to the staff
• Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
• A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
• A mentor and leader to staff and peers. Develops individual’s strengths and identifies opportunities.
• A trainer able to teach skills in customer service, selling, and operations

Benefits

• Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding
• 401(k) with employer match
• Generous paid time off plans for vacation, sick, and personal, as well as company holidays
• Clothing allowance & merchandise discounts
• $400 annual gym reimbursement
• Mental health support tools and telehealth psychology and psychiatry
• Familial and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage
• Life, accidental death & dismemberment, short-term disability, and long-term disability insurance
• Supplemental hospital indemnity, specified disease, and accident coverage
• Pre-tax commuter benefits including transit and parking
• Discounted pet, home & auto, and legal insurance