Assistant Store Manager
val's services · New Albany, OH · Yesterday
Business DevelopmentFull-time
Role Overview: The Assistant Manager promotes all products and services, manages team workflow, and acts as the manager on duty in the absence of the store manager. They ensure excellent customer service by greeting clients, documenting concerns, inspecting vehicles, and recommending suitable services. They provide accurate quotes, communicate updates, and handle transactions while promoting sales of parts and accessories. Following up with customers post-service and tracking warranty parts are key responsibilities. Qualifications: High school diploma or equivalent; customer service, sales, or automotive experience preferred but not required; professional appearance; valid driver’s license; at least 18 years old; able to work a minimum of five days including Saturdays. Skills & Duties: Strong communication, customer service, and sales skills; ability to document and recommend services; manage workflow; perform follow-ups; and handle customer transactions. Other duties may include assisting with team management and operational tasks. Compensation & Benefits: $50,000-$80,000 annually (hourly + commission); competitive pay, tuition reimbursement, paid time off, holidays, insurance options, 401(k) with company match, discounts, and advancement opportunities.