Assistant Store Manager
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.
Benefits
- Free Epic pass(es) for employees, discounted lift tickets for friends and family, and free ski/snowboard lessons
- 40% retail discounts on gear and merchandise
- Discounts on lodging, food, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development through Epic Service
- Referral Program
- Full-time roles eligible for:
- Health Insurance (Medical, Dental, and Vision plans for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
About the Role
The Assistant Store Manager assists in managing sales, staff, operational, and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest experience.
Starting wage: $25.00 - $28.60/hour. Employment type: Year-round (10-month), full-time hours.
Responsibilities
- Generate sales and maintain a professional standard of guest service
- Assist the Store Manager in maintaining enthusiastic and professional guest service standards
- Provide training resources for employees in POS, product knowledge, guest service, and sales
- Administer company policies and guidelines
- Assist the Store Manager in communicating company values and goals to employees
- Monitor and control daily payroll budget
- Maintain merchandising and cleanliness standards
- Manage inventory control and meet or exceed inventory goals
- Enforce company cash handling and Loss Prevention policies and procedures
- Recruit and assist in maintaining a quality core staff
- Remain current on new industry products and trends; demonstrate product knowledge
- Protect company assets through loss prevention techniques
- Maintain all company paperwork according to policies and standards
Requirements
- A minimum of 3 years of retail sales experience (preferred)
- A minimum of 1 year of ski/snowboard rental management experience (preferred)
- High school diploma or equivalent (required)
- Proficient in Microsoft Office applications (required)
- Ability to communicate frequently with co-workers and guests in accurate spoken and written English (required)
- Excellent written and verbal communication skills
- Self-motivated with the ability to multi-task
- Familiarity with rental and retail POS systems (preferred)
- Must be a team player and able to handle a fast-paced, stressful environment
- Desire to offer the highest customer service standards to guests
- Minimum age: 18 years
Pay
The expected pay range for this position is $25.00 - $28.60/hour. Individual compensation decisions are based on a variety of factors.
Schedule
Year-round (10-month) position with full-time hours available.