Assistant Store Manager

About the role

TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. With an appreciation for women’s many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create collections spanning ready-to-wear, shoes, bags, accessories and jewelry. TOTEME is looking for an Assistant Store Manager to join our store on Melrose Avenue, Los Angeles on a full-time basis. In this role, you will support the Store Manager in leading the team, driving sales, and delivering an elevated client experience. As a brand ambassador, you will help cultivate a welcoming and inspiring in-store environment while building lasting client relationships. You will report directly to the Store Manager.

Responsibilities

• Manage store operations, ensure efficient workflows, and staff scheduling.
• Drive sales performance and monitor progress to consistently meet or exceed targets.
• Provide daily coaching and support to Sales Advisors, ensuring high team performance and consistent service excellence.
• Guide the team on brand knowledge, collections, store experience, and operational procedures.
• Support the planning and execution of in-store events and activations in collaboration with the Store Manager.
• Lead by example in developing strong client relationships and fostering a culture of genuine clienteling.
• Ensure visual merchandising standards are met and coach the team on day-to-day execution.
• Conduct regular team briefings to align on business priorities, company policies, and new collections.
• Share product insights and qualitative feedback with internal teams, based on client needs and local trends.
• Participate in and contribute to TOTEME’s social and environmental sustainability strategy.

Requirements

• Minimum of three years of experience in a senior retail role, preferably within the luxury fashion sector.
• Experience in leading and coaching a high-performing team.