Assistant Store Manager

About the Company

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

About the Role

You are a critical leadership partner to the GM and/or AGM, and someone the store staff can rely on for guidance and growth. You will partner with the leadership team to create a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. You are primarily accountable for developing and maintaining staff selling and service skills (as well as your own), in addition to the day-to-day operations of running a successful business with an authentic approach.

Responsibilities

The typical day is atypical. You might be:

• Monitoring team sales targets and metrics
• Overseeing the development of clientele relationships
• Setting clear goals and expectations and holding your team accountable to high standards of excellence
• Building a world‑class talent team who strives to create an exceptional retail experience

The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence.

Requirements

• Undergraduate degree (business or fashion related discipline a plus)
• 2–4 years of management experience in a luxury or service‑driven environment
• Prior experience as a manager a plus
• Proven track record of success
• Open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
• Occasional overnight travel may be required
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

Benefits

When you join us, you’re joining a purpose‑led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive — everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well‑being is important