Assistant Store Manager

About the role

The Normal Brand is seeking an Assistant Store Manager for our retail brick-and-mortar store at Southlake Town Square. This position is ideal for someone who is hardworking, personable, and goal-oriented, with 1-2 years of retail apparel experience and a passion for creating a fun and engaging shopping experience.

Responsibilities

• Inspire, develop, and lead the team to drive an excellent customer experience and revenue
• Implement high customer service standards throughout the store and team
• Create and maintain relationships with our guests
• Encourage suggestive selling to maximize revenue
• Maintain a clean store and merchandise to Normal standards
• Gives constructive feedback on product sell through to Store Manager
• Mentor and develop team through clear communication
• Train team on product knowledge
• Support Store Manager on any aspect of the business
• Embrace an environment that is respectful in communication

Requirements

• 1-2 years retail apparel experience
• Eager to learn through feedback and solve problems in a fast-paced environment
• Experience working with and/or managing inventory
• Superior organization and time management
• Team player, has fun, and takes ownership
• Self-starter, independent, goal-oriented, data-driven, competitive, and positive energy
• People person - approachable, friendly
• Strong retail business acumen
• Proficiency with Microsoft Word, Excel, and Google Drive
• Ability to adapt quickly to new systems and processes
• Flexible availability, nights, weekends, and holidays
• 38-40 hours to maintain full-time status

What Will Make You Stand Out

• 3+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self-awareness
• Humble, hungry, and smart

Benefits

• Paid hourly and bi-weekly
• Bonus opportunities
• Employee Discount
• Health Benefits
• 401(k)