Assistant Store Manager
Tharp Consulting · Phoenix, AZ · Yesterday
SalesFull-time
Role Overview
The Assistant Store Manager (ASM) supports customer financial needs while gaining hands-on store management experience.
Responsibilities
- Maximize customer success through financial services
- Assess transaction risks
- Process loan and check-cashing applications
- Build customer relationships via call campaigns
- Oversee account recovery
- Maintain accurate customer data
- Support and develop Customer Service Representatives
- Conduct on-site tasks and marketing efforts
- Ensure store security and compliance
- Maintain store cleanliness
- Handle multiple tasks in a fast-paced environment
Qualifications & Skills
- High school diploma or equivalent
- At least one year in customer service or sales
- Three months of supervisory or leadership experience
- Excellent communication skills
- Proficiency with phones, POS, MS Office
- Valid driver's license with personal vehicle
- Must be at least 18 years old
- Pass background checks
- Meet physical demands of the role
Preferred Qualifications
- Management experience in retail or related industries
- Familiarity with financial transactions such as check cashing and money orders
- Bilingual skills
Key Duties
- Offer tailored financial solutions
- Evaluate transaction risks
- Manage customer accounts
- Lead team development
- Ensure store security and compliance
- Contribute to community engagement
Benefits & Development
- On-the-job training
- E-learning modules
- Cross-brand opportunities
- Leadership programs
- Educational reimbursement
- Comprehensive insurance options
- Retirement plans
- Mental health resources
- Discounts
- Paid time off
- Performance-based growth opportunities