Assistant Store Manager

About the role

As a Store Manager or Assistant Store Manager, you’ll be a driving force behind Staples’ retail success. You’ll lead and inspire a team to deliver exceptional customer experiences, grow sales, and build strong community relationships. In your first year, you’ll focus on team development, operational excellence, and driving results across print services, tech support, and business solutions. You’ll be expected to lead by example, foster a culture of accountability and innovation, and ensure the store is ready for business every day.

Responsibilities

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Requirements

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Qualifications

• Detail-oriented
• Helpful
• Self-starter
• Tech-savvy
• Collaborative
• Results-driven

Skills

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Benefits

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more

Pay

Compensation is based on qualifications and experience.

Schedule

Full Time