Assistant Store Manager

About the role

As an Assistant Store Manager, you’ll drive sales, services, and customer engagement in the store. You’ll lead and inspire a team to deliver exceptional customer experiences, grow sales, and build strong community relationships.

Responsibilities

• Ensure the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions, and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin, and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the General Manager
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Requirements

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning, and adaptability to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high-paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Qualifications

• Detail-oriented
• Helpful
• Self-starter
• Tech-savvy
• Collaborative
• Results-driven

Skills

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Benefits

• Retirement Plan 401(k) with company match
• Paid Time Off Generous PTO for full-time associates
• Weekly Pay Reliable compensation every week
• Health Coverage Full medical, dental, and vision insurance
• Employee Discounts On Staples merchandise and services
• Bonus Plan Annual Retail Performance Award

Pay

Compensation is based on qualifications and experience.

Schedule

Full-time hours, generous paid time off, career development program, and weekly pay