Assistant Store Manager

About the role

At Sprouts Farmers Market, the Assistant Store Manager directs all business processes at their assigned store and delivers positive results. This role requires competence in all departments—both perishable and non-perishable—to ensure the team executes programs and processes that drive sales and efficiency. The Assistant Store Manager inspires and motivates a team committed to providing superior customer service in a fast-paced, friendly environment while complying with company safety, labeling, health, and weights and measures standards. They also oversee the entire store in the absence of the Store Manager.

This role drives store sales, team member engagement, and robust customer advocacy through strong, dynamic leadership to create success in people, processes, partners, and performance.

Responsibilities

• Positively shape the store culture by modeling leadership behaviors aligned with Sprouts values.
• Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
• Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.
• Motivate and develop the management team by embracing, leading, advocating, and consistently modeling Sprouts leadership behaviors.
• Celebrate store successes and identify/address opportunities for perpetual improvement.
• Consistently evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.
• Demonstrate advanced product knowledge when assisting customers and training store team members.
• Communicate expectations, policy changes, new initiatives, and product knowledge.
• Provide and receive constructive feedback and direction for effective communication and collaboration within store teams and store support area partners.
• Confidently and effectively address emergencies, crises, equipment failures, and resolve any issues that arise with a sense of urgency.
• Manage P&L ownership—oversee inventory, labor, and expenses at optimum levels and meet targets as a rate to sales.
• Maintain compliance with all safety and food safety recommendations and requirements, as measured through Ecolab and PCR audits.
• Identify any safety, security, and loss prevention concerns and address them with the BPS team to resolve.
• Ensure federal, state, and company regulations and standards are met or exceeded, including laws related to labor, health, safety, and sanitation.
• Drive sales growth and store experience execution, anchoring on Educate and Enrich standards, including consistent 8+ store conditions, ad directives, top item knowledge, and department schematics.
• Master and create an obsession around top item in-stock conditions in all departments through effective fresh item management, perpetual inventory, and computer-assisted ordering.
• Oversee inventory management, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with particular attention to code dates and sanitation.
• Oversee invoicing from distribution centers and vendors; report discrepancies to the appropriate supplier as needed.
• Lead Receivers and backroom organization, cleanliness, and safety.
• Help build and maintain displays on the sales floor, compliant with company programs and standards.
• Verify all products are fresh, labeled, and priced accurately.
• Oversee price changes and remain up-to-date on sale prices.

Requirements

• Be at least 21 years of age.
• Have a high school diploma or equivalent; a degree in business management, marketing, retailing, communications, advertising, or a related field is preferred.
• 1-3 years of retail experience; or an acceptable combination of education and experience.
• Demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising.
• Professional communication skills, both written and verbal, along with attention to detail, analytical, and solution-focused decisiveness.
• Proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
• Flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.
• Have and maintain Food Safety certification.

Skills

• Able to lift 60 pounds between 15 inches and 70 inches above the ground; lifting heavier items is occasionally required.
• Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pull force required ranges from 80 pounds to 100 pounds.
• Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, and transfer items horizontally.
• Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes, long pants, and gloves (latex and/or cut-resistant).
• Use tools and equipment including, but not limited to, phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.

Benefits

• Competitive pay.
• Sick time plan to support you or your immediate family’s health.
• Vacation accrual plan.
• Opportunities for career growth.
• 15% discount for you and one other family member in your household on all purchases made at Sprouts.
• Flexible schedules.
• Employee Assistance Program (EAP).
• 401(K) Retirement savings plan with a generous company match.
• Company-paid life insurance.
• Contests and appreciation events throughout the year full of prizes, food, and fun.
• Bonus based on company and/or individual performance (eligibility requirements may apply).
• Affordable benefit coverage, including medical, dental, and vision (eligibility requirements may apply).
• Health Savings Account with company match (eligibility requirements may apply).
• Pre-tax Flexible Spending Accounts for healthcare and dependent care (eligibility requirements may apply).
• Company-paid short-term disability coverage (eligibility requirements may apply).
• Paid parental leave for both mothers and fathers (eligibility requirements may apply).
• Paid holidays (eligibility requirements may apply).
• DailyPay: Transfer the money you’ve already earned at no extra cost and receive it the next business day.

Sprouts offers Team Member Resource Groups (TMRGs) to foster an inclusive, respectful, and caring workplace culture. These groups include Inspiring Women at Sprouts, Rainbow Alliance at Sprouts, Sabor at Sprouts, Soul at Sprouts, and Honored to Serve at Sprouts.