Assistant Store Manager
About Us
SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in Ladera Ranch, CA, we own, operate, or manage 460+ properties across 35 U.S. states, Washington D.C., and four Canadian provinces, with over 35 million rentable square feet of storage space. Our 1,000+ team members deliver an award-winning customer experience, earning Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the Reputation 800 Award (2023). Our workplace culture has also been recognized as a Top Workplace in Orange County for two years running.
About the Role
This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants. No nights!
Responsibilities
- Rent storage units
- Prepare rental agreements
- Handle monetary transactions and banking activities
- Clean vacated units and maintain general property cleanliness
- Promote and sell self-storage solutions to potential customers
- Perform light maintenance
- Maintain a working knowledge of all products and services
- Uphold general curb appeal
- Other duties as assigned by the Company
Must have reliable transportation, a valid Driver’s License, and current auto insurance. The position requires a background check.
Requirements
- Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
- Excellent communication skills
- Ability to work independently and as a team
- Adapts to and embraces change
- A terrific attitude
Schedule
Mon - Fri: 9:00am to 5:30pm
Sat: 9:30am to 5:00pm
Sun: Closed
Pay
Starting at $17.00/hour + Bonus
Benefits
- Monthly Bonus Incentive Plan
- Health insurance, including medical, dental, and vision
- Paid Time Off
- 401(k) matching
- Life Insurance | Disability Insurance
- Employee assistance program
- Discounts on Health & Fitness, Legal, Entertainment, Computers & Electronics
Diversity
SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.