Assistant Store Manager
Safelite · Woburn, MA · 4 days ago
Sales$70k/yrFull-time
This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, and store appearance.
Pay
Compensation up to $70,000 annually.
Benefits
- Benefits package valued at more than $10,000, including:
- 401(k) plan with company matching
- Medical coverage plans customized to suit your needs
- Paid time off (PTO) programs
- Company holidays
- Paid volunteer days
- Up to $5,250 annually in tuition reimbursement
- Paid training and all necessary tools and resources
Responsibilities
- Motivate and lead activities of associates, ensuring the highest possible productivity and world-class customer service
- Provide appropriate associate cross-training for operational stability
- Deliver world-class customer service by responding quickly to customer complaints/warranty issues and process casualty losses/repair damages
- Manage work order assignments and routing of mobile jobs; ensure procedures are followed, vehicles are loaded, and are in transit in a timely manner
- Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation, and internal technology platforms
- Monitor productivity, inventory, and cleanliness to ensure quality standards are met
- Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies
- All other duties as assigned
Requirements
- High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience (preferred)
- Valid state-issued driver’s license
- 1+ year of supervisory/leadership/key holder experience
- 3-5 years of experience in retail or service center environments; automotive experience preferred
- Proficiency with Microsoft Office Suite, web applications, and general office equipment
- Comfort working outside in a variety of weather conditions
- Present a professional appearance and wear personal protective equipment
Physical Requirements
- Lifting and carrying up to 35 lbs. for short periods
- Working at elevated heights
- Remaining on your feet for extended periods