Jobs · Sales · Massachusetts

Assistant Store Manager

Safelite · Woburn, MA · 4 days ago
Sales$70k/yrFull-time

This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, and store appearance.

Pay

Compensation up to $70,000 annually.

Benefits

  • Benefits package valued at more than $10,000, including:
    • 401(k) plan with company matching
    • Medical coverage plans customized to suit your needs
    • Paid time off (PTO) programs
    • Company holidays
    • Paid volunteer days
  • Up to $5,250 annually in tuition reimbursement
  • Paid training and all necessary tools and resources

Responsibilities

  • Motivate and lead activities of associates, ensuring the highest possible productivity and world-class customer service
  • Provide appropriate associate cross-training for operational stability
  • Deliver world-class customer service by responding quickly to customer complaints/warranty issues and process casualty losses/repair damages
  • Manage work order assignments and routing of mobile jobs; ensure procedures are followed, vehicles are loaded, and are in transit in a timely manner
  • Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation, and internal technology platforms
  • Monitor productivity, inventory, and cleanliness to ensure quality standards are met
  • Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies
  • All other duties as assigned

Requirements

  • High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience (preferred)
  • Valid state-issued driver’s license
  • 1+ year of supervisory/leadership/key holder experience
  • 3-5 years of experience in retail or service center environments; automotive experience preferred
  • Proficiency with Microsoft Office Suite, web applications, and general office equipment
  • Comfort working outside in a variety of weather conditions
  • Present a professional appearance and wear personal protective equipment

Physical Requirements

  • Lifting and carrying up to 35 lbs. for short periods
  • Working at elevated heights
  • Remaining on your feet for extended periods

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