Assistant Store Manager

Job ID and requisition details available upon application.

About the role

The Assistant Store Manager provides leadership and direction to front-line associates to ensure that customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance, and more.

Responsibilities

• Motivate and lead activities of associates, ensuring the highest possible productivity and world-class customer service.
• Provide appropriate associate cross-training for operational stability.
• Deliver world-class customer service by responding quickly to customer complaints/warranty issues and processing casualty losses/repair damages.
• Manage work order assignments and routing of mobile jobs; ensure procedures are followed, vehicles are loaded, and are in transit in a timely manner.
• Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation, and internal technology platforms.
• Monitor productivity, inventory, and cleanliness to ensure quality standards are met.
• Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies.
• Perform all other duties as assigned.

Requirements

• High School Diploma/GED/Equivalent or 3-5 years of leadership/supervisory experience (preferred).
• Valid state-issued driver’s license required.
• 1+ year of supervisory/leadership/key holder experience.
• 3-5 years of experience in retail or service center environments; automotive experience preferred.
• Proficiency with Microsoft Office Suite, web applications, and general office equipment.
• Comfort working outside in a variety of weather conditions.
• Present a professional appearance and wear personal protective equipment.

Qualifications

• Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.

Benefits

• Competitive weekly pay and bonus opportunities.
• A benefits package valued at more than $10k*, including:
  • 401(k) plan with company matching.
  • Medical coverage plans customized to suit your needs.
  • Paid time off (PTO) programs, company holidays, and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all necessary tools and resources for success.

*Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.