Assistant Store Manager

About the role

The Assistant Store Manager provides leadership and direction to front line associates to ensure that our customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more.

Responsibilities

• Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service;
• Provide appropriate associate cross-training for operational stability;
• Provide world class customer service by responding quickly to customer complaints/warranty issues and process casualty losses/repair damages;
• Manage work order assignments and routing of mobile jobs; Ensure that procedures are followed, vehicles are loaded, and are in transit in a timely manner;
• Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation and internal technology platforms;
• Monitor productivity, inventory and cleanliness to ensure that quality standards are met;
• Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies;
• All other duties as assigned.

Requirements

• High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience, preferred;
• Valid state-issued driver’s license required;
• 1+ year of supervisory/leadership/key holder experience;
• 3-5 years of experience in retail or service center environments; automotive experience preferred;
• Proficiency with Microsoft Office Suite, web applications, and general office equipment;
• Comfort working outside in a variety of weather conditions;
• Present a professional appearance and wear personal protective equipment;
• Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.

Benefits

• A benefits package valued at more than $10k*
• This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days;
• Up to $5,250 annually in tuition reimbursement;
• Paid training and all the tools and resources you'll need to be successful.

Pay

Competitive weekly pay and bonus opportunities.

Schedule

Details on schedule will be provided upon hire.