Assistant Store Manager

About the role

The Assistant Store Manager will assist the Store Director to oversee the operations of the store to ensure customer satisfaction by achieving the Roche Bros. mission and beliefs. This person will assist in the operation of the store by ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, and managing operating costs. The Assistant Store Manager will function as the Store Director in his/her absence.

Responsibilities

• Assist in the operation of the store by ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, and managing operating costs.
• Function as the Store Director in his/her absence.
• Develop and maintain a positive image in the community by becoming involved and reacting to its needs.
• Maintain excitement in the store through demos or other programs separating us from competitors.
• Guarantee outstanding product quality and presentation by supporting department managers and coordinating with merchandisers.
• Enforce hiring practices that provide equal employment opportunities for all without regard to race, color, religion, sex, age, national origin, or disability.
• Ensure fair and consistent treatment in administering discipline and confronting problems positively and directly using counseling sessions properly.
• Conduct weekly sales meetings with department managers to establish and achieve merchandising, sales and profit objectives.
• Plan and organize own time and work assignments effectively; delegate tasks and responsibilities effectively.
• Maintain ongoing programs of safety awareness and loss prevention.
• Make your store the safest place to work and shop.
• Maintain the best-trained people in the industry, at every level of the store’s operation, by following through on training programs and conducting fair and timely performance reviews.
• Maintain a super-clean store by enforcing proper sanitation procedures and exceptional housekeeping standards.
• Live the “Cleaner’s Creed.”
• Ensure that customer complaints are resolved to the full satisfaction of the customer.
• Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry; this includes labor/scheduling laws, dress code and uniform requirements, sanitation regulations (particularly Roche Bros. sanitation program), associate shopping policies, parking rules, administrative paperwork (accident forms, personnel forms, etc.), and accounting and payroll paperwork (logs, invoices, inventory forms, etc.).
• Ensure that all schedules are accurate, within all labor laws, and within budget.
• Ensure all wage and hour policies and regulations are adhered to.
• Maximize profitability through creative merchandising and control of shrink.
• Ensure that displays are creative and cross-merchandised in all departments; displays and cases should be kept full to company standards.
• Product quality and presentation must meet company standards.
• Ensure price integrity through proper pricing and price changes.
• Price changes should be accurate and timely, making sure that all departments are signed properly.
• Guarantee that sale items are ordered properly and kept full.
• Work carefully to reduce shrink and control waste with proper product handling.
• Ensure that company standards of safety, proper food handling practices, sanitation, and productivity are maintained through training, delegation, supervision and evaluation.
• Enforce all health regulations and cooperate with all governmental regulatory agencies.
• Assure all records (inventories, etc.) are maintained accurately and timely.
• Minimize all store expenses without compromising store conditions or customer service levels (i.e. payroll, supply ordering and use, etc., others utilities, rubbish, telephone, etc.).
• Achieve payroll consistently by meeting budgets; communicate obstacles.
• Achieve gross profits consistently.
• Ensure that all department associate adhere to company dress code standard (i.e. name tags & personal hygiene).

Qualifications

• Must be 20 years of age.
• High school diploma or equivalent.
• Must have prior department manager experience and meet requirements for department management positions.
• Successful completion of all sections of the Assistant Store Manager training program.
• Ability to display initiative and work with limited supervision.
• Ability to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Skills

• Ability to work with limited supervision.
• Initiative.
• Reading, writing, speaking, and understanding English.
• Ability to work a schedule based on the business needs of the store location.
• Ability to work within the U.S.

Benefits

At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $64,028 - $83,225 annually.