Assistant Store Manager
The Opportunity
Reporting to the Store Manager, the Assistant Store Manager strategically manages and promotes sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.
Your Daily Adventures
- Support the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations
- Support the Store Manager with the recruitment, training, development and succession of high-performing, results-driven Team Members
- Positively communicates and demonstrates the Brand values, attitude and culture
- Through direction of the Store Manager, ensures successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs
- Cooperates with the Store Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan
- Through direction from the Store Manager, takes accountability for training and execution of in-store in all areas, including business, operations, and sales/customer service, to ensure all employees are trained in Retail Standards
- Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options)
- Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities
- Engage in career discussions to support and reinforce team understanding of how working at Psycho Bunny will contribute to their career and personal growth
- Moves dynamically on the floor to assess and fulfill the needs of the business, team, and guests
- Resolves guest feedback and addresses emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests
- Establishes supportive and productive relationships with all team members, focusing on personal and professional development
- You must be able to work a flexible schedule, including nights, weekends, and holidays
- You may be required to open and close the store as needed
Your Toolkit
- 3+ years of experience in a similar retail management role
Hiring Range
Hiring Range: $52,000 - $56,000 annually
Full benefits package including: Group Insurance coverage, including health, dental, vision; 401K, which includes a generous match; an Employee/Family Assistance Program; two (2) weeks of vacation; five (5) wellness days
Why Choose the Psycho Bunny Life?
- Sweet discount on the coolest fits
- Room to grow in a rapidly expanding brand
- Surrounded by smart and passionate people
- Group Insurance coverage, including health, dental, vision
- 401K, which includes a generous match
- An Employee/Family Assistance Program
- Two (2) weeks of vacation
- Five (5) wellness days
Ready to Set a Bold Standard?
Apply now to join and show us what makes you uniquely bold!
Diversity & Inclusion
We thank all applicants; however, only those selected for an interview will be contacted.