Assistant Store Manager
About the role
As an Assistant Store Manager at Primark, you will support the Store Manager in managing the daily operation of the store to ensure customers have an amazing experience. You will also work to maximize sales, maintain store standards, and motivate your team.
Responsibilities
- Support the Store Manager in managing the daily operation of the store
- Maximize sales and maintain store standards
- Motivate your team
- Manage inventory and move product in accordance with customer demand
- Drive store sales to achieve targets
- Develop high performing teams and future leaders
- Analyze reports and guide teams to improve commercial performance
- Engage and influence stakeholders to motivate and inspire a team that exudes confidence and enthusiasm
- Deliver excellence in customer service and store standards by developing others, setting, and communicating clear expectations
- Work to agreed timescales in managing or supporting resourcing planning and scheduling
- Manage or support Key Holders, including being available for emergency call outs, securing the property and premise by securing cash and stock
- Maintain a safe and efficient place of work, in line with EHS and Operational policies and procedures
- Communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions, and lead teams as a manager daily and in emergencies
- Provide amazing customer service in English, including being able to orally communicate with customers and monitor the performance of English-speaking colleagues whose job duties require communication with customers
Requirements
- 4 years prior experience in retail leadership in a fast-paced, high-volume environment
- Excellent leadership and people management skills with experience in developing high performing teams and future leaders
- Commercially astute, able to analyze reports and guide teams to improve commercial performance
- Experience managing or supporting resourcing planning and scheduling
- Experience as a Key Holder, including being available for emergency call outs, securing the property and premise by securing cash and stock
- Experience maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures
- Strong planning and organizational skills
- Ability to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions, and lead teams as a manager daily and in emergencies
- Ability to provide amazing customer service in English, including being able to orally communicate with customers and monitor the performance of English-speaking colleagues whose job duties require communication with customers
Qualifications
Primark values diversity and inclusion and is committed to creating an inclusive workplace where people can be themselves and thrive together. We promote equal employment opportunity and do not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.
Skills
- Leadership and people management skills
- Commercial acumen
- Team development and motivation
- Customer service excellence
- Effective communication and interpersonal skills
- Key Holder experience
- Safe and efficient workplace management
Benefits
Competitive benefits and work-life balance are offered to help you thrive. Details of the pay range for this role are provided in the job description.
Pay
The pay range for this role is: $75,400 - $101,920. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Schedule
Details about the schedule are not specified in the job posting.