Assistant Store Manager

About the role

As an Assistant Store Manager at Primark, you will support the Store Manager in managing the daily operation of the store to ensure customers have an amazing experience. You will also work to maximize sales, maintain store standards, and motivate your team.

Responsibilities

• Support the Store Manager in managing the daily operation of the store.
• Maximize sales and maintain store standards.
• Motivate your team.
• Manage inventory and move product in accordance with customer demand.
• Drive store sales to achieve targets.
• Develop high-performing teams and future leaders.
• Analyze reports and guide teams to improve commercial performance.
• Engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm.
• Deliver excellence in customer service and store standards by developing others, setting, and communicating clear expectations and encouraging, motivating, and celebrating success.
• Manage or support resourcing planning and scheduling.
• Manage key holder responsibilities, including being available for emergency call outs, securing the property and premise by securing cash and stock.
• Maintain a safe and efficient place of work, in line with EHS and Operational policies and procedures.
• Communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions, and lead teams as a manager daily and in emergencies.
• Provide amazing customer service in English, including being able to orally communicate with customers and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Requirements

• 4 years prior experience in retail leadership in a fast-paced, high-volume environment.
• Excellent leadership and people management skills with experience in developing high performing teams and future leaders.
• Commercially astute, with the ability to analyze reports and guide teams to improve commercial performance.
• Strong planning and organizational skills and the ability to work to agreed timescales.
• Experience managing or supporting resourcing planning and scheduling.
• Experience as a Key Holder, including being available for emergency call outs, securing the property and premise by securing cash and stock.
• Experience maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures.
• Ability to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions, and lead teams as a manager daily and in emergencies.
• Ability to provide amazing customer service in English, including being able to orally communicate with customers and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Qualifications

• Must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions, and lead teams as a manager daily and in emergencies.
• Must be able to provide amazing customer service in English, including being able to orally communicate with customers and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Skills

• Leadership and people management skills.
• Commercially astute, with the ability to analyze reports and guide teams to improve commercial performance.
• Strong planning and organizational skills.
• Experience managing or supporting resourcing planning and scheduling.
• Experience as a Key Holder, including being available for emergency call outs, securing the property and premise by securing cash and stock.
• Experience maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures.
• Ability to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions, and lead teams as a manager daily and in emergencies.
• Ability to provide amazing customer service in English, including being able to orally communicate with customers and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Benefits

• Competitive benefits.
• Work-life balance.

Pay

The pay range for this role is: $79,040-$107,120. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors.

Schedule

N/A