Assistant Store Manager

About the role

The Assistant Store Manager at PetPeople is a key position within the retail team. They are responsible for supporting all aspects of store operations, building customer relationships, and driving sales.

Responsibilities

• Supports the Store Manager in achieving performance objectives for the store.
• Engages customers through sharing ideas and providing solutions.
• Builds and maintains long-term customer relationships.
• Supports the Store Manager in managing a team of 6-8 associates.
• Ensures compliance with all company policies, procedures, and directives.
• Maintains continuous and open communication with the Store Manager.
• Identifies, interviews, and selects new team members.
• Trains, coaches, and develops the team.
• Maintains a positive and collaborative work environment.
• Moves merchandise up to 50 lbs. frequently.

Requirements

• A love of pets and a genuine interest in animal nutrition and welfare.
• A strong focus on building customer relationships through excellent customer service.
• Energy, enthusiasm, and strong leadership skills to drive results.
• Ability to act with honesty, integrity, fairness, and mutual respect.
• Ability to multi-task and work in a fast-paced, multiple-priority environment.
• Ability to communicate effectively and solve problems.

Qualifications

• A minimum of 1 year of experience in retail management (pet industry a plus).

Skills

• Customer service skills.
• Leadership skills.
• Team management skills.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Company matched retirement savings plan.
• Paid time off.
• A great associate discount.

Pay

A competitive compensation package is offered, including a $250 sign-on bonus.

Schedule

Flexible schedule to accommodate the needs of the position and the community.