Jobs · Business Development · Pennsylvania

Assistant Store Manager

Pembroke & Co. · Erie, PA · 4 wk ago
On-siteBusiness Development$18/hrFull-time

Benefits

  • Referral Bonus Program
  • Scholarship Program
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition assistance
  • Vision insurance
  • Position Overview

    Supporting one of the largest QSR brands, the Assistant Store Manager will support daily operations, develop your team, and help drive strong business results in a high-energy operation. You’ll work closely with the Store/Restaurant Manager to ensure smooth operations while gaining the experience needed to grow into a leadership role.

    Why join us?

    • Opportunity to grow into a Store/Restaurant Manager role
    • Hands-on leadership experience in a fast-paced environment
    • Direct impact on team success and guest experience
    • Generous discounts on food/coffee

    Key Responsibilities

    • Team Leadership
    • Assist with recruiting, hiring, and training team members
    • Lead by example and work alongside the team during shifts
    • Provide coaching and feedback to support team development and a positive team culture
    • Hold team members accountable for performance and behavior
    • Operations & Guest Experience
    • Create a guest-first culture and lead by example to deliver excellent service
    • Maintain brand standards, cleanliness, and food safety
    • Address guest feedback and support service improvements
    • Business & Financial Performance
    • Support sales growth through execution of promotions and initiatives
    • Help manage labor, food costs, and cash handling
    • Track performance and assist in achieving business goals
    • Administrative & Operational Support
    • Aid in scheduling, payroll, inventory, and ordering
    • Complete basic reporting and administrative tasks
    • Support and step in for the Store/Restaurant Manager as needed

    What We’re Looking For

    • Prior management or leadership experience in restaurant, retail, or customer-facing environment (QSR preferred)
    • Strong communication and teamwork skills with a demonstrated understanding of confidentiality
    • Ability to work in a fast-paced, hands-on role
    • Basic math, problem-solving, and computer skills
    • High school diploma (or equivalent)
    • ServSafe Certification (preferred)

    What to Expect

    • Flexible schedule (including early mornings, weekends, holidays)
    • On your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)
    • Fast-paced, team-oriented environment

    Compensation

    $18.00 per hour

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