Assistant Store Manager

Responsibilities

• Aid in the day-to-day operations of a high-volume retail environment, focusing on increasing sales.
• Support the training and development of new Sales Associates.
• Drive the creation of operational process improvements, manage warehouse inventory, track inventory performance, assist with restocking and organizing items, and manage inventory.
• Handle exceptions such as returns, damages, and customer service issues.
• Ensure inventory is properly stocked and displayed to maximize sales.
• Deliver exceptional customer service by greeting customers, assisting with clothing selection, preparing fitting rooms, processing transactions accurately, and settling accounts at the end of the day.
• Maintain comprehensive product knowledge and communicate customer inquiries, concerns, and feedback to the team.
• Lead by example, fostering a positive team atmosphere, particularly during busy periods.

Qualifications

• Minimum 2 years of experience as an Assistant Manager in a high-volume fashion retail setting.
• Strong understanding of sales techniques and customer service best practices.
• Proven ability to build and lead teams to achieve sales targets.
• Familiarity with inventory control systems and procedures.
• An outgoing, enthusiastic personality with the ability to engage customers and foster a positive shopping experience.
• High level of maturity, integrity, and attention to detail.
• Willingness to take on multiple roles and responsibilities, demonstrating a proactive and can-do attitude.
• Bachelor’s degree in management, business administration, or a related field, preferred.

Benefits

• Competitive salary and annual bonus based on performance.
• Employee-sponsored healthcare coverage.
• Fun and energetic work environment with opportunities for growth within a growing retailer.
• Direct interaction with the owners and employee discount.