Assistant Store Manager

About the role

May provide support to stores in Westwood, NJ as needed.

Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Serve as a lead in resolving customer-related issues and escalating when necessary.
• Assist the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units.
• Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert.
• Assist Senior Store Manager with training of store associates.
• Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude.
• Achieve or exceed store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.
• Ability to lift, pull, and push 50+ pounds.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid