Assistant Store Manager

The Assistant Store Manager position at Mattress Firm requires support to stores in Fairfax, VA as needed.

About the role

Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. Serve as a lead in resolving customer-related issues and escalating when necessary. Assist the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units. Support development of team members by providing technical and product knowledge information to associates, serving as a subject matter expert. Assist Senior Store Manager with training of store associates. Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude. Achieve or exceed store financial targets through effective execution and customer service at the store level. Ensure store execution of product merchandising, marketing, and POP standards. Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Serve as a lead in resolving customer-related issues and escalating when necessary.
• Achieve or exceed store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.

Requirements

• Ability to lift, pull, and push 50+ pounds.

Qualifications

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Employee discounts on Mattress Firm sleep products and accessories.
• Competitive pay range of pay range of $76,000 - $92,000 per year * depending on qualifications and experience.

Skills

• Technical and product knowledge information.
• Customer service and selling practices.
• Training and coaching associates.
• Product merchandising and marketing.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Employee discounts on Mattress Firm sleep products and accessories.

Pay

$76,000 - $92,000 per year * depending on qualifications and experience.

Schedule

Not specified.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Employee discounts on Mattress Firm sleep products and accessories.