Assistant Store Manager

About the role

LV Petroleum is seeking an enthusiastic and dedicated Assistant Store Manager to join our team at our Napoleon, OH location. The successful candidate will assist the Store Manager in overseeing daily operations, maximizing sales, and maintaining high standards of customer service and store presentation.

Responsibilities

• Assist in managing the daily operations of the store to ensure smooth and efficient processes, including opening and closing procedures, cash handling, and inventory management.
• Ensure compliance with company policies, procedures, and regulations.
• Oversee the cleanliness and organization of the store, ensuring a welcoming environment for customers.
• Provide exceptional customer service and resolve any customer concerns effectively.
• Promote a customer-focused culture that enhances the shopping experience and drives customer loyalty.
• Train staff on customer service best practices and encourage positive interactions with customers.
• Support the recruitment, training, and development of store employees.
• Assist in developing employee schedules to meet business needs and ensure adequate coverage.
• Provide ongoing support, coaching, and feedback to team members to foster a positive work environment.
• Manage inventory levels, including ordering, receiving, and stocking of merchandise.
• Implement effective inventory control measures to minimize shrinkage and optimize product availability.
• Ensure that products are displayed according to merchandising standards.
• Assist in achieving store sales goals and financial objectives.
• Monitor daily sales performance and recommend strategies for improvement.
• Participate in promotional activities and special events to increase store visibility and sales.
• Ensure all store operations adhere to health, safety, and sanitation standards.
• Train staff on workplace safety practices and emergency procedures.
• Conduct regular safety inspections and address any hazards in the store promptly.
• Assist the Store Manager with administrative tasks, including inventory counts, scheduling, and employee records.
• Prepare and maintain reports on store performance, sales metrics, and customer feedback.
• Execute other duties and projects as assigned by the Store Manager.

Requirements

• High school diploma or equivalent; previous retail or management experience preferred.
• Strong leadership and team-building skills with the ability to motivate others.
• Excellent communication skills, both verbal and written.
• Ability to multitask and thrive in a fast-paced environment.
• Knowledge of inventory management and retail operations.
• Basic understanding of financial principles and operational budgeting.
• Proficient in point-of-sale (POS) systems and Microsoft Office Suite.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.

Physical Requirements

• Ability to stand for extended periods and perform physical tasks such as lifting and carrying.
• Capability to lift up to 30-50 pounds as needed.
• Willingness to perform tasks involving physical labor (e.g., stocking shelves, cleaning duties).

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)